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Job Summary
This role is responsible for the implementation of effective end user computing applications and PC/Workstation based LAN systems. The associate will work closely with teammates on various activities including determining resources necessary to preform the work and assigning tasks to appropriate support.
Responsibilities
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Plans, leases/purchases, deploys/installs system level technical support and remote management for workstations or network printers.
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Tests and evaluates new PC packages.
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Performs equipment testing and vendor support management activities.
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Provides guidance, assistance, coordination and follow-up on customer questions and resolves problems or malfunctions of systems applications, hardware or software.
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Utilizes appropriate Information Management processes to carry out work assignments.
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Maintains specific knowledge of the functionality of assigned products supported.
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Isolates and communicates resolution of simple problems.
Basic/Required Qualifications
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Associates degree in Information Technology
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In lieu of Associates degree listed above, High School/GED AND 2 year(s) related work experience
Desired Qualifications
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Experience supporting Duke Energy Control Centers: ECC & DCC
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Proficient using Microsoft products such as Excel, Word, and Power Point
Working Conditions
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Onsite Mobility Classification – Work will be performed at a company facility.
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Office Environment
Travel Requirements
Not required
Relocation Assistance Provided (as applicable)No
Represented/Union PositionNo
Visa Sponsored PositionNo
Posting Expiration Date
Tuesday, February 11, 2025
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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What We Do
Duke Energy makes life better for every day by providing electric and gas services in a sustainable way – affordable, reliable and clean.
Headquartered in Charlotte, N.C., Duke Energy is one of the largest energy holding companies in the United States. Its Electric Utilities and Infrastructure business unit serves approximately 7.5 million customers located in six states in the Southeast and Midwest. The company's Gas Utilities and Infrastructure business unit distributes natural gas to approximately 1.6 million customers in the Carolinas, Ohio, Kentucky and Tennessee. Its Commercial Renewables business unit operates a growing renewable energy portfolio across the United States.
Duke Energy is a Fortune 125 company traded on the New York Stock Exchange under the symbol DUK.
