IT VIP Support On-site Engineer

Posted Yesterday
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Mid level
Information Technology
The Role
Provide on-site infrastructure support, troubleshoot and monitor systems, assist with infrastructure projects, maintain incident documentation, and develop foundational technical skills while following established best practices.
Summary Generated by Built In

Job Description:

Essential Job Functions:
• Offer basic technical support in infrastructure services, responding to issues and providing assistance.
• Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
• Assist in monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to meet infrastructure needs and support daily operations.
• Assist in the development of infrastructure documentation, such as incident logs and records.
• Show eagerness to learn and grow in a technical role.
• Develop foundational technical skills and knowledge.
• Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and a basic understanding of technical concepts
• A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • Bachelor's degree in a relevant field or equivalent combination of education and experience
  • 3+ years of relevant work experience in industry (minimum 1 year in a similar role)
  • Proven experience in infrastructure technology analysis
  • Proficiencies in data analysis and a basic understanding of technical concepts
  • Continuous learner who stays abreast of industry knowledge and technology
  • Ability to follow established best practices and standards in infrastructure service delivery
  • Advanced degree in a relevant field
  • Relevant certifications (CompTIA A+, AWS Certified Cloud Practitioner, Microsoft 365 Certified: Fundamentals)

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Ashburn, VA
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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