IT Technical Support

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Brazil is seekingan IT Technical Support, reporting to the IT Regional Operations Manager of Canada and Latin America, working out of the São José Dos Campos office.
The IT Technical Support will provide technical support at our local Global Engineering site as part of the Canada and Latin America Regional IT Operations team.
While the primary focus will be on supporting the hardware and software of our global engineering teams, you will gain exposure to diverse technologies providing a wide array of exciting learning objectives to choose from.
As Boeing IT team member you will not only get to meet everyone in at the local site (as you support their requests) but you will also work with a highly trained and experienced IT team around the world.
Position Responsibilities:

• Provide technical support.
• Perform hardware repairs.
• Responsible for laptop setup for new users and refreshes
• Ongoing maintenance and setup of meeting rooms with audio/video solutions.
• Assist with various project work.
• Responsible for ongoing asset coordination which includes maintaining inventory.
• General IT troubleshooting and support.
• Any additional technical support duties as assigned by the management team.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.
Employer will not sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience):

• Must have existing rights to work in Brazil
• Fluent in both written and verbal English
• Excellent customer service, communication skills; professional, courteous and highly service oriented
• Ability to interact with all levels of an organization in a professional, diplomatic and tactful manner.
• Previous work experience in IT

Preferred Qualifications (Desired Skills/Experience):

• Must have completed or currently be enrolled and working towards a degree or diploma in Computer Science or a related field of study.
• CompTIA A+, Microsoft Desktop Support Technician certification or equivalent is preferred.
• Desktop support experience with Microsoft Windows and Office.
• Reliable, responsible, conscientious and self motivated.
• Ability to follow detailed tasks to completion with minimal supervision.
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.

Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Additional Information:
This requisition is for a locally hired position in Brazil.
Candidates must have current legal authorization to live and work in Brazil.
Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
Please also submit a CV or resume written in English.
Applications for this position will be accepted through March 6th, 2026
Applications for this position will be accepted until Mar. 06, 2026
Export Control Requirements:
This is not an Export Control position.
Language Requirements
English Preferred
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
Not a Shift Worker (Brazil)
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.