Playtech Live Latvia (SIA "Euro Live Technologies"), a subsidiary of the world's largest online gaming software developer Playtech, is a leader in providing live gaming services to the world's leading gaming operators.
Our team in Latvia consists of 1,900 talented and energetic colleagues, for whom Playtech Live Latvia provides a dynamic, innovative and positive work environment. We continue to develop, proving ourselves as a reliable, sustainable, forward-thinking and innovative employer.
- To be main contact point of contact for any technical issues;
- Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS and Linux;
- Installation of professional studio equipment: cameras, lighting and audio;
- Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.;
- Full Windows OS setup, including drivers, BIOS and other related software;
- 24/7 monitoring of healthy functioning of all systems.
- Previous proven experience in the delivery of IT support services;
- Outstanding customer service skills with a positive outlook;
- Good English knowledge (at least B2 level); Our company operates in an international environment, so knowledge of the English language is essential for effective cooperation with colleagues and successful performance of work tasks;
- Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365;
- Networking knowledge is an advantage;
- Strong experience of problem solving, troubleshooting and fault-finding software applications issues;
- Excellent documentation and knowledge sharing skills;
- Able to translate technology into simple terms;
- Flexibility to work in shifts is required, including night shifts and overtime, when needed.
- Work in international and fast-growing company;
- Extra paid vacation day for volunteering work;
- Career growth possibilities;
- Opportunity to participate in learning and development activities paid by company to rise qualification;
- Gifts on holidays;
- Health insurance;
- Friendly colleagues and cool corporate events.
Skills Required
- Previous proven experience in delivery of IT support services
- Installation, administration and troubleshooting of desktops, laptops and servers running Windows and Linux
- Installation of professional studio equipment: cameras, lighting and audio
- Strong problem solving, troubleshooting and fault-finding for software applications
- Good Windows OS skills including drivers, BIOS, full OS setup, remote support
- Experience with Active Directory, DHCP and DNS
- Knowledge of MS Office 365 and MS Office
- Outstanding customer service skills and ability to translate technology into simple terms
- Excellent documentation and knowledge sharing skills
- Good English knowledge (at least B2 level)
- Networking knowledge
- Flexibility to work in shifts, including night shifts and overtime
What We Do
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting. We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution. The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino. Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more. Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools. If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
