The IT Technical Support Specialist leads and supports enterprise infrastructure and technology architecture activities. Responsibilities include resolving complex technical issues, collaborating with global IT teams and external vendors, and driving regional technical initiatives. The role requires deep knowledge of networks, infrastructure, servers, operating systems, cloud computing, and end-user computing services.
Requirements
- Bachelor’s degree in Computer Science, Business, or equivalent professional experience
- Minimum of 3 years’ experience in IT design and implementation with expertise in at least two of the following areas: infrastructure and network design, servers and storage, database management, virtualization, cloud technologies, and Active Directory
- Strong knowledge of organizational network and infrastructure capabilities
- Excellent problem-solving and communication skills
- Experience supporting Tier 1 and Tier 2 technical teams
- Professional proficiency in Hebrew and English
- Preferred experience in Oil/Engineering industries, international companies, and familiarity with ServiceNow ticketing platform
Additional Skills:
- Ability to work under pressure and manage multiple tasks simultaneously
- Strong interpersonal, leadership, and organizational skills
- Quick learner with adaptability to change
Top Skills
What We Do
Orpak delivers comprehensive solutions to oil companies and commercial fleets, improving profitability and optimizing performance from the forecourt to the head office. Be it the single transaction, network optimization or business analytics, our hardware, software, and services enhance the entire retail fuel network and fleet management value chains.
Orpak has a well-established track record of success and innovation since 1983. Known for rapid deployment of large end-to-end projects, Orpak’s field-proven products are installed in more than 40,000 service stations and 7 million vehicles across 60 countries.
Our solutions are distributed via an international network of subsidiaries and value-added partners.
In 2017, Orpak joined the Gilbarco Veeder-Root group and in 2020, Orpak joined Vontier along with Gilbarco Veeder-Root.
A Vontier Company
Vontier is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise, and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built on the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide.
