Be an Early Applicant
The Role
Provide hands-on IT support: diagnose and resolve hardware/software issues; install PCs, printers, software, terminals; assist with file server backups; install data/voice cabling; coordinate vendor repairs; maintain hardware inventory and support departmental projects. Must pass background check and be eligible to work in the U.S.; employer does not provide visa sponsorship.
Summary Generated by Built In
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
Princess Cruises and Holland America Line offer a wide-variety of spectacular land and sea experiences. Our team supports a combined fleet of ships sailing to Alaska each summer, lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched.
Princess Cruises and Holland America Line offer a wide-variety of spectacular land and sea experiences. Our team supports a combined fleet of ships sailing to Alaska each summer, lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched.
Responsibilities
- This position evaluates and resolves user hardware and software problems.
- Installs PCs, printers, software, and terminals.
- Position also assists with file server back-ups and installs data/voice cabling and connections.
- Coordinates vendor-provided repairs and maintenance.
- Maintains inventory of computer hardware and assists with departmental projects as required by departmental supervision.
Requirements
- This job normally requires an Associate’s degree or equivalent experience in the computer field.
- Proficiency in the use of computer business applications, with broad-based knowledge of computer hardware, operating systems, and applications software.
- This job normally requires demonstrated experience in networked environments.
- Must pass a pre-employment background check.
- Minimum age of 18 years required to reside in company housing, where available.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities:
- Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
Benefits
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
About
We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.Our teams participate in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.
Skills Required
- Associate's degree or equivalent experience in the computer field
- Proficiency with computer business applications and broad-based knowledge of computer hardware, operating systems, and applications software
- Demonstrated experience in networked environments
- Ability to install PCs, printers, software, terminals, and data/voice cabling
- Ability to assist with file server backups
- Ability to organize, prioritize, work independently and in a team, and meet time constraints
- Ability to stand/walk/work on feet for minimum of 8 hours per day
- Must pass a pre-employment background check
- Minimum age of 18 years to reside in company housing (where available)
- Must be eligible to work in the United States; employer cannot sponsor visas
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.
