IT Technical Support Engineer

Posted 2 Days Ago
Be an Early Applicant
Bengaluru, Karnataka
Entry level
Real Estate
The Role
The IT Technical Support Engineer is responsible for hands-on installation and troubleshooting of Windows systems, various software including Acad and Adobe, and O365, along with managing IT tickets, licenses, and assets. This position involves supporting IT services and ensuring efficient operation of IT contracts and renewals.
Summary Generated by Built In

About ONX Homes:
ONX Homes is an integrated Design Tech company on a mission to reshape the home building industry. Founded by construction experts, design thinkers, and technology leaders, we utilize human-centric design, environmentally conscious materials, and offsite manufacturing technology to create beautiful homes and sustainable communities. We partner with landowners and leverage our unique vertically integrated capabilities and advanced offsite construction facilities to build and deliver sustainable, high-quality homes in half the time of onsite construction.
Job Description:
Primary responsibilities

  • Very good Hands-on knowledge on Windows Laptop/Desktop installation
  • Installation of Software like Acad, Adobe, Revit
  • Hands-on knowledge on O365 license assignment, Teams troubleshooting, O365 troubleshooting
  • Hands-on knowledge on Zoom call setup and troubleshooting
  • Should have worked and good knowledge on any of the Ticketing tool to handle and manage the tickets of his and others as needed.
  • Good knowledge on Licenses, Software, Hardware, Cloud licensing, SaaS, IaaS, PaaS
  • Hands-on Knowledge on IT Assets, IT accessories and Services
  • Hands-on Knowledge on Networking devices
  • Hands-on Knowledge on IT Service Contracts
  • Hands-on Knowledge on Asset management on warranty, upgrades and Amc renewals.
  • Managing the renewals of all Software and keep track of renewal period.

 
Secondary responsibilities

  • Good to have – SAP – PR Process

Fair knowledge on IT Procurement to payment process from the perspective of follow-up until the required PR is closed until payment.
 

Top Skills

Acad
Adobe
O365
Revit
Teams
Windows
Zoom
The Company
HQ: Carrollton, TX
168 Employees
On-site Workplace
Year Founded: 2021

What We Do

Founded in 2021, Onx is pioneering a new era of homes and neighborhoods.

We believe the world demands that we build different and build better. Every Onx home is built using X+ ConstructionTM, a fully integrated system that merges high-end design and leading technology and delivers more value at every step of the homeowner journey.

A career with Onx is more than a job—it is a lifestyle of purpose and inspiration. Founded by construction experts, design thinkers, and technology leaders, we aim to impact the next generation of homeowners positively.

Our 1000+ diverse team across North America, India, and the Middle East are developing 5,000+ newly developed homes across Florida & Texas in the US.

We believe only Onx has the speed, scale, and boldness to expand what's possible for the future of homebuilding.

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