Company Description
PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value added solutions to the industry's leading operators. Since Playtech's inception in 1999, it’s approach has been centered on the continual development. PT Services (Delaware) LLC represents Playtech Live product and it’s studios contain hundreds of state-of-the-art cameras broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.
More than 1,830 talented professionals are part of Playtech Live from different countries all over the world and you have an opportunity to join our international team in Michigan!
Job Description
- To be main point of contact for any technical issues
- Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS
- Installation of professional studio equipment: cameras, lighting and audio
- Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.
- Full Windows OS setup, including drivers, BIOS and other related software
- Monitoring of healthy functioning of all systems
Qualifications
- Previous proven experience in the delivery of IT support services
- Outstanding customer service skills
- Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365
- Networking knowledge will be considered as an advantage
- Strong experience of problem solving, troubleshooting and fault-finding software application issues
- Ability to translate technology into simple terms
- Flexibility to work in shifts is required, including night shifts and overtime, when needed
Additional Information
Work in international, sustainable and innovative company
- To be a part of a fast paced, quickly growing organization
- Career opportunities
- Motivated, professional and friendly colleagues
Interested?
Please let us know if you have more questions or you need more detailed information. Our team will be happy to help!
Job Type: Full-time
Salary: $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Top Skills
What We Do
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries
Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.
We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.
The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.
Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.
Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.
If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
