In support of Network/Cyberspace Operations mission, perform Service Transition Coordination.
Analyzes changes of product design to determine the effect on the product design and function and determines and prepares documentation necessary for change
Coordinates with customers and manufacturers to determine a process for change reporting
Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies
Key Tasks & Responsibilities
Receiving calls from AFIN operators to coordinate change process and incident resolution
Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner
Coordinate and facilitate effective accomplishment of change and incident management among AFIN operators. This task includes:
Education & Experience
- Requires a bachelor's degree, or 2 - 4 years of related experience
Certifications
Required: IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher
ITIL v4 Foundation
Desired: ITIL v4 Specialist – Create, Deliver, Support and/or ITIL v4 Strategist – Direct, Plan, and Improve
Security Clearance
Required: TS/SCI
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher
Day Shift. This is a 24/7/365 mission and extended hours/days may be required
Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].
Skills Required
- Bachelor's degree or 2-4 years of related experience
- IAT II certification (one of CySA+, Security+, CCNA Security, GICSP, GSEC, SSCP or higher)
- ITIL v4 Foundation
- TS/SCI security clearance
- Experience coordinating change and incident management in network/cyber operations
- Familiarity with configuration management procedures and documentation
- Availability for day shift within a 24/7/365 mission; extended hours may be required
- ITIL v4 Specialist (Create, Deliver, Support) and/or ITIL v4 Strategist (Direct, Plan, Improve)
What We Do
Computer World Services Corp. (CWS) is a provider of enterprise-wide IT solutions, digital transformation, and process optimization services. With over 30 years of experience, the company serves both Defense and Civilian federal government customers, focusing on delivering quality, value, and technological innovation. They are recognized for their consistent performance and high ratings in federal programs, maintaining a commitment to integrity and excellence in their service delivery.
.jpeg)
