IT Systems Administrator

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem-solver, a closer, a futurist—whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey.

Do we have your attention? Keep reading.

ProMach’s Zalkin and Federal divisions are seeking an IT System Administrator responsible for maintaining stable, secure, and well-functioning IT systems while providing high-quality support to end users both onsite and remotely. This is a hands-on, execution-focused role requiring strong technical skills and the ability to work independently within established IT standards. 

This position reports to Business Unit IT leadership. While responsible for day-to-day IT operations, all strategic decisions, system design changes, and major modifications are directed by Business Unit IT leadership.

Are you motivated about this work?

• Maintain and support Windows Server environments (2016 - 2025) and Hyper-V virtual infrastructure

• End User support for desktops, laptops, mobile devices, printers, and business & productivity applications

• Perform system patching and updates using N-able

• Monitor system performance, uptime, and overall environment health

• Support and maintain network infrastructure including switches, routers, firewalls, and wireless systems

• Provide onsite support for the Statham location and remote support for an out-of-state site

• Serve as escalation point for complex technical issues and manage ticket flow

• Administer Active Directory including user setup, deactivation, and access management

• Support Syteline ERP-related IT functions, Access databases, and SharePoint environments

• Maintain backup and recovery processes and follow corporate cybersecurity procedures

• Manage IT assets including hardware inventory, software licensing, and lifecycle tracking

• Create and maintain documentation including SOPs, onboarding/offboarding processes, and support procedures

• Coordinate with vendors and support projects as directed by Business Unit IT leadership

• Execute all work in alignment with established IT standards and direction

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges.

Base Salary Range: $70,000 - $90,000

If this sounds like you, we want to connect!

• Strong experience with Windows Server, Hyper-V, and Active Directory
• Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, switching/routing)
• Experience with patch management tools such as N-able or similar
• Experience supporting multi-site environments (onsite and remote)
• Proven ability to manage daily IT operations independently
• Strong troubleshooting, organization, and prioritization skills
• Excellent communication and customer service mindset
• Demonstrated ability to operate effectively within established IT standards and processes
• Ability to appropriately escalate and obtain IT leadership approval for changes outside of routine support and maintenance

Preferred Experience:

• Experience in a manufacturing environment
• Exposure to Syteline ERP
• Experience with SharePoint and Access databases
• Familiarity with backup solutions (e.g., Barracuda, Veeam)

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. 

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. (EOE language not required for Canada)

 We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.