IT Systems Administrator

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES:  Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus

ABOUT THE ROLE:

The Information Technology Department provides technology tools and support to all employees of Alerus Financial.  Installing, configuring and supporting system hardware and software in a multi-site LAN/WAN environment. Strong technical knowledge of enterprise IT systems and best practices with experience implementing and supporting such systems.  Must be able to work well within a team environment and independently while being highly organized, self-motivated, goal oriented and skilled at prioritizing and multitasking.

WHAT YOU’LL BE DOING:

• Windows server administration and support.
• Support and management of multi-user operating, network and application systems.
• Infrastructure and process documentation.
• Provide technology recommendations.
• Monitor performance of installed technology.
• Level II/advanced technology operations support.
• On-call rotation for after-hours support.
• Project resource IT/Corporate projects.
• Act as liaison to vendors and professional consultants.

WHAT YOU SHOULD HAVE:

• Associate’s degree in IT/Technical degree in system administration or a related field or equivalent professional experience.
• 2-5 years of experience performing server administration functions in a LAN/WAN environment.
• Strong technical knowledge of Windows Desktop and Server Operating Systems.
• Flexibility with schedule as needed for system maintenance.
• Excellent written and oral communication skills.
• Ability to adapt easily to change within a fast paced environment.
• Excellent interpersonal skills.
• High level of self-motivation.
• Keen attention to detail.
• Analytical ability to determine appropriate actions and meet deadlines.
• Excellent interpersonal skills, team oriented and a collaborative work style.
• Adaptable, flexible, organized and able to multi-task, work independently.
• Comfortable interacting with various levels of management within the organization.
• Customer service oriented.

WHAT WE BRING TO THE TABLE:

• Competitive compensation including base salary, bonus and/or incentive opportunities.
• Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
• Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
• Learning and development resources for personal and professional career development, and advancement opportunities.
• Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.