IT Systems Administrator (L2)

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Remote
10-14 Hourly
Junior
Artificial Intelligence • Digital Media • Information Technology • Internet of Things • Software
The Role
Provide Tier 1-2 support for systems, manage deployments via SCCM, and maintain endpoint performance. Collaborate with teams for issue resolution and documentation.
Summary Generated by Built In

Maxana is looking for a sharp, solutions-driven Systems Administrator to provide Tier 1–2 endpoint and server support across enterprise environments, for our industry leading client's project. You’ll handle deployment, configuration, and maintenance of desktop and endpoint systems through tools like Microsoft SCCM and Adaptiva, ensuring efficient rollouts, compliance, and reliable user experience across the organization.

Location: Remote
Employment Type: Full-Time

Core Responsibilities

End-User & Endpoint Operations

  • Deliver Tier 1–2 support for login, software, and configuration issues prior to escalation.
  • Install and configure applications while maintaining consistent endpoint performance and compliance.
  • Support Windows 10/11 migration and troubleshoot failed or incomplete OS upgrades via Software Center.

Systems Management (SCCM)

  • Manage deployments and updates using System Center Configuration Manager.
  • Perform software packaging, testing, and distribution to ensure successful rollouts.
  • Analyze compliance reports and remediate deployment or imaging issues.

Adaptiva Management

  • Maintain Adaptiva systems, handling licensing, configuration, and vendor support coordination.
  • Collaborate with engineering teams for escalated issues and infrastructure optimization.
  • Oversee vulnerability management, environment cleanup, and remediation during business transitions.

Documentation & Collaboration

  • Maintain clear documentation of processes, incident resolutions, and SOPs in the knowledge base.
  • Partner with infrastructure, network, and system engineering teams to identify and resolve root causes.

Requirements
  • 1–3 years in IT support, endpoint administration, or systems management.
  • B2 Level English or above
  • Microsoft SCCM (application packaging, imaging, compliance reporting)
  • Adaptiva platform (preferred)
  • Windows 10/11 configuration and patch management
  • Software distribution and update troubleshooting
  • Preferred Certifications
    • Microsoft Certified: Modern Desktop Administrator Associate
    • CompTIA A+ or equivalent technical certification

Benefits
  • Competitive pay ($10-14 an hour)
  • Fully Remote
  • PTO
  • Working long term for an industry leading client
  • Training & Development

Top Skills

Adaptiva
Microsoft Sccm
Windows 10
Windows 11
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The Company
HQ: Las Vegas, Nevada
14 Employees
Year Founded: 2019

What We Do

Maxana is a digital transformation partner that understands your objectives and requirements, quickly assesses your current technology ecosystem, and delivers your FinTech Digital Initiatives. Maxana combines best in class client delivery with a focus on transparency and engineering competency enabling outcomes that deliver the highest possible return on your FinTech investment dollars.

Professional Services and Staffing
Maxana’s Professional services and staffing enables our clients to achieve their Fin Tech goals and objectives. Maxana provides CTO level oversight with quality delivery with a customer first mindset. Our staffing and services run the gamut from Enterprise and solution architecture, best in class engineering and development teams, or discrete individual contributor resources to support your programs and projects.

Custom Integration Solutions
Maxana’s Custom Integration Solutions Teams maximize business value by rapidly designing and implementing best in class integrations. Our custom integration solutions securely extend the functionality of your applications with new and existing third-party SaaS, open and proprietary platforms, and enterprise systems quickly driving both accelerated revenue and amazing customer outcomes.

Payment Processing
Not every company will need the same kind of online payment software, which is why Maxana designs systems for our clients from the ground up. Bespoke software, off-the shelf solutions..whatever your company needs, Maxana we’ll deliver it in a cost-effective, rapidly deployable manner.

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