IT Systems Administrator - Financial Services

IT SYSTEMS ADMINISTRATOR

Dunham & Associates Investment Counsel is a San Diego-based asset management and trust services firm serving independent financial advisors and RIAs across the country, operating through three entities: Dunham, Dunham Trust, and Dunham Private Trust Company. The way we work is a direct reflection of our company culture; we believe in accountability, putting our clients first, and constantly striving for growth. Since 1985, Dunham has grown to become a multi-billion-dollar firm. We work with close to 1,400 Financial Advisors across all 50 states.
Dunham is an independently owned, registered Broker/Dealer and Investment Adviser helping Financial Advisors and individual investors reach their long-term goals. The firm's focus is on providing disciplined wealth management solutions and related services.
Bring your drive and a great attitude to Dunham, and you will have the opportunity to grow with us professionally, personally, and financially. You will be part of a company that promotes from within, cares about your success, and rewards longevity. 

As a Systems Administrator, you will be responsible for ensuring that all Dunham information systems are properly working – from end-user setup and troubleshooting to data center administration and support. This is not a remote or hybrid opportunity, the position requires San Diego local residency and in-office work. We are not able to sponsor visas at this time.

Job Summary: (Purpose of Job)
Ensure that all Dunham information systems are properly working – from data center administration and support to end-user setup and troubleshooting. Research and evaluate new technologies and procedures.
Essential Functions: (Primary responsibilities)

• Configure, implement, monitor, and maintain telecom, network, PCs, virtual and physical servers, cloud resources (Azure), and business applications.
• Provide Tier 2/3 support through in-person, telephone, and email assistance, ensuring timely resolution of complex technical issues.
• Manage and maintain telecommunication systems, including VoIP, conferencing, and unified communication platforms.
• Research, evaluate, and implement new hardware, software, and technology solutions that enhance business operations.
• Develop scripts and automation routines (PowerShell, Python, etc.) to streamline deployment, monitoring, and maintenance tasks.
• Continuously improving IT processes, workflows, and documentation to support scalability, reliability, and efficiency.
• Serve as an internal expert for multimedia, streaming, image, video, and audio systems, supporting internal communication and presentation needs.

• Provide training, guidance, and mentorship to IT team members, supporting skill development and knowledge sharing.
• Collaborate with vendors and partners for system upgrades, integrations, and project implementations.
• Assist with compliance, audit, and cybersecurity initiatives as needed.
• Support and back up help desk and application support functions when required.

Education Required:
Bachelor’s degree in Computer Science, Information Systems, or a related field preferred; equivalent experience and proven work history in systems administration will be considered.
Technical certifications, such as Azure Administrator Associate, VCP-DCV, CCNA, CompTIA Server+ are a plus.
Knowledge of AI and Cybersecurity is a plus.
Experience Required:
Minimum of 6–10 years of progressively responsible and comprehensive experience in information technology, including computer and file server hardware, business applications, networking, and telecommunications systems.
Financial Services industry experience preferred.
Special Skills Required:

• Thorough understanding and knowledge of Network Topology LAN, WAN, IP-VPN, Internet, data and voice communications technology, and infrastructure.
• Knowledge of Microsoft Azure Cloud services as well as SQL Server, Internet Information Server, and Exchange Server.
• Understanding of data center hardware and techniques, including virtual servers, SAN’s, backup and recovery, and Disaster Recovery.
• Must have a thorough understanding and knowledge of PC hardware and standard office applications.
• Excellent interpersonal, verbal, and written communications skills.
• Strong customer service orientation and the ability to work well within a team.
• Excellent time management and multi-tasking skills.
• Effective at taking tasks to completion.
• Must be able to work under intensive deadlines with frequent interruptions and complete highly detailed work on multiple, concurrent tasks.
• You must be capable of working independently or with a team.
• Must be available for after-hours or weekend work.

Salary commensurate with experience to include education and certifications:

$121,598 to $125,000 salary