Join our dynamic team to provide exceptional on-site and remote IT support across all European subsidiaries. You get inspired by coordinating support cases with internal and external stakeholders, ensuring seamless operations. Embrace a collaborative team spirit in an international context, with a strong focus on service and solution-oriented approaches.
Join Medela and help us turn science into care!
This is what you can move
Remote or onsite first & second level support for all European subsidiaries
Prioritize and coordinate all support cases with internal and external stakeholders and partners.
Document and maintain records in the IT Service Management tool.
Install and manage end user devices (laptops, tablets, smartphones), including Asset Management.
Manage mobile phone subscriptions and related services.
Administer Azure, Active Directory, Office365, and Microsoft Teams.
Support Production/Service Center applications and data protection/security activities.
What you bring along
IT Support Technician or Computer Engineer (or equivalent) with at least 2 years of experience in a similar role or graduates with vocational training in IT and a strong motivation and related experience.
Excellent German and English skills (spoken and written) and the ability to work as part of a team in an international context.
Strong prioritization skills and a sense of urgency.
Service and solution-oriented mindset with a de-escalating personality.
Good communication skills, cultural awareness, and an inclusive mindset.
Valid working permit for Switzerland or Swiss/EU/EFTA citizenship.
What we offer you
Medela Family: A culture characterized by inclusivity and respect that values and supports every member of our team. Together, we pursue one goal: improving the lives of mothers, babies, and patients by translating science into care.
Flexibility: If your role allows for it, you can work in a hybrid model with up to 3 days per week working from home.
Growth Opportunities: a range of learning initiatives, both on and off the job.
Competitive package: Benefits align with international benchmarks, including extended maternity/paternity leave, insurance, and additional vacation or bridge days.
Balance: A variety of activities designed to promote health and well-being.
We focus on the personality and professional skills of our candidates. We are committed to fostering an inclusive environment and welcome applications from all individuals, free from any form of discrimination.
Recruiting for this position is Danielle van Hoof.
For this recruitment we will not consider any applications sent through by agencies.
Due to work permit restrictions, we can only consider applications from Swiss Nationals, UK, EU citizens as well as relevant work-permit holders for Switzerland.
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What We Do
Through advancing research, observing natural behavior, and listening to our customers, Medela turns science into care while nurturing health for generations. Medela supports millions of moms, babies, patients, and healthcare professionals in more than 100 countries all over the world. As the healthcare choice for more than 6 million hospitals and homes across the globe, Medela provides the leading research-based breast milk feeding and baby products, healthcare solutions for hospitals, and clinical education.
A family-owned company, Medela has 20 subsidiaries in Europe, the Americas, Asia and Australia, three production and warehouse facilities in Switzerland, the U.S and China and a worldwide distribution network in over 100 countries. With more than 1,500 employees, Medela is dedicated to developing breakthrough innovations that build better health outcomes and improve the lives of moms, babies and patients.
Founded in 1961 by Olle Larsson, his son Michael Larsson serves as Chairman of the Board of Directors since 2001. Annette Brüls is the CEO of the company since 2018.
Medela is committed to providing equal employment opportunity (EEO) to all persons regardless of race, religion, color, national origin, ancestry, citizenship, sex, protected veteran status, age, physical or mental disability, medical condition, HIV/AIDS status, marital or domestic partner status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law or ordinance
