At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for an IT Support Specialist to join our UniQue team in The Hague!
What will you be bringing to the team?
- Perform daily service desk activities.
- Daily handling of ICT support requests and incidents.
- Daily activities coming from tickets and as requested by staff members, admin reporting line to the Head of Team Workplace Services.
- Provide 1st and 2nd level support on client ICT incidents.
- Fulfil client ICT service requests.
- Prepare, configure and maintain PCs.
- Prepare, configure and maintain mobile phones and tablets.
- Prepare, configure and maintain mobile offices.
- Prepare and configure desk phones.
- Prepare and configure USB sticks and tokens.
- Perform required hardware maintenance and setup tasks.
- Configure, maintain and support MFP (multi-functional printers).
What do you need to succeed in this position?
- Secondary education attested by a diploma giving access to post-secondary education.
- At least 5 years of professional experience working in an ITIL environment.
- Possess an in-depth knowledge of Windows OS.
- Good knowledge of Windows OS remote deployments.
- Familiarity with Active Directory and Group Policies.
- Understanding of IT Service Management tools.
- Familiarity with hardware: desktops, laptops, mobile phones, tablets.
- Knowledge of MFP (Multi-Functional Printers) maintenance and support.
- Familiarity with mobile devices management and maintenance (mobile phones, tablets).
- Fluent in English at least at a level B2.
At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at for more information.
Top Skills
What We Do
Uni Systems, a member of Quest Group, has been a reliable ICT partner to companies and organizations in the European market for over 60 years. We are the first IT company founded in Greece, in 1964, and we have been supporting our clients ever since. Trusting customers, extensive solutions offering, strong partnerships and experienced people, those are the main grounds for Uni Systems’ rapid expansion of operations across geographies and industries.
With more than 1450 specialized ICT professionals, established presence in more than 20 countries, and branches and subsidiaries in the heart of the European Union (Athens, Barcelona, Brussels, Bucharest, Luxembourg and Milan), we are effectively addressing the needs of European and International organizations and institutions and delivering value-added integrated solutions to our customers.
Through our strong industrial vertical expertise, supported by the range of our horizontal solutions, we hold a substantial and successful track record in the delivery and implementation of large-scale, mission-critical projects in the sectors of Banking & Finance, Enterprise & Utilities, Government, and Telecommunications, as well as in EU Institutions and Agencies.
Participations in real commercial implementations of best practices (i.e. ITIL, RUP, PRINCE2, PMI), has provided our people with significant experience, unique know-how and proven capability in designing, implementing and successfully supporting complex ICT projects, through a range of solutions and business areas.
At Uni Systems, we support innovation, and we have been investing in the European and National research ecosystem. Our Research and Innovation (RDI) department has been successfully bidding and winning a series of research programs in promising technological areas, such as 5G, AI in Health, and Blockchain in Governance.
Enabling our clients' digital transformation journey is our passion and we remain strongly committed to it.
