To provide first level of help desk support to the issues reported by the business users.
ResponsibilitiesTechnical Support
- Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.- Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.
Data Backup
- Takes daily backup for all systems to ensure business continuity.
Inventory Management
- Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.- Procures the needed IT equipments in line with the organization procurement policy.
Transmed Purpose
- Acts as a role model by living Transmed Purpose on daily basis.
QualificationsAcademic Education & Professional Certifications
- Bachelor Degree in Information Technology or similar field
Operational & Managerial Experience
- 0 - 1 years of experience in IT Support role
Skills Required
- Bachelor’s degree in Information Technology or a similar field
- 0–1 years of experience in an IT Support role
What We Do
Transmed is a Dubai-headquartered full-service distributor of fast-moving consumer goods (FMCG) and foodservice products. Established in 1943 in Beirut, the company manages the distribution value chain for global brands, covering supply-chain operations, logistics, sales, promotions, marketing, merchandising, and customer management. It operates across the Levant, Gulf, Africa, and Europe through more than 40 distribution centers in multiple countries. Its portfolio serves world-leading consumer brands and foodservice partners.
