General Description
o Monitor daily operations, including server, hardware, software and enterprise systems
o Evaluate current applications and make recommendations for improvement, as needed
o Configure user devices and system access
o Administration of and for Microsoft Dynamics 365 ERP system
o Collaborate with Managed Services Provider to execute Cyber Security strategies to protect organization
o Stay up to date on technology advancements
o Perform quality work within deadlines with or without direct supervisor
o Work independently while understanding the necessity for community and coordinating work efforts with other employees and organizations
o Train employees on use of many different types of software
o Write required Standard Operating Procedures (SOPs) for computer operations
o Complete monthly Preventive Maintenance tasks for specified machines
o Manage IT assets and inventory system
o Collaborate with other departments on projects, integrating new technology where possible (process improvement, automation, etc.)
Further responsibilities and duties as deemed necessary.
Work Experience & Education Requirements
o Excellent analytical and problem-solving skills.
o Experience with Dynamics 365 (preferred).
o Proficient in MS Suite of products including Office365, Server, and Exchange.
o Strong verbal/written communication skills.
o Attention to detail.
o Positive attitude, good judgment, and excellent time management skills.
o Bachelor’s degree in Computer Science (preferred), or a minimum of 2 years of work experience in a computer systems environment.
Skills Required
- Excellent analytical and problem-solving skills.
- Experience with Dynamics 365.
- Proficient in Microsoft Office365, Server, and Exchange.
- Strong verbal and written communication skills.
- Attention to detail.
- Positive attitude, good judgment, and excellent time management skills.
- Bachelor's degree in Computer Science.
- Minimum of 2 years of work experience in a computer systems environment.
What We Do
Pivotal Solutions is a national staffing and consulting firm founded in 2002 that specializes in matching job seekers and companies for roles in IT & Technology and Accounting & Finance. They offer a variety of staffing solutions, including Direct Hire and Contract-to-Hire placements, serving a diverse client base that ranges from innovative startups to Fortune 500 companies across the United States.
