👫 About the team
Our IT Support team is composed of experts who strive to create a unique work environment for all Equativ employees. The team partners with all departments across the globe and is driven by collaboration, measurable results and personal accountability. All the team members are change agents and are passionate about what the future can hold in a fast-paced and complex environment.
✍️Your mission
As Equativ grows beyond 18 locations worldwide (Europe, Americas, Asia), managing internal IT and security is a challenge on its own!
Join us as a dynamic and innovative team member in our exciting alternative work experience program! As a future team player (IT Support Specialist), you'll be at the forefront of transforming our workplace into a seamless and efficient environment. Dive into the heart of technology and user-centric solutions, making a real impact on the daily lives of our employees.
Your responsibilities will encompass a diverse range of tasks, where you'll be the go-to person for providing technical support to our global workforce. Here's a sneak peek into the thrilling details:
- Empower Worldwide Employees: Be the driving force behind resolving technical challenges and enhancing the user experience for employees across the globe.
- Master Google Workspace: Take charge of the administration of Google Workspace solutions, including account management, calendar coordination, group administration, email setup, and efficient document management using Google Drive.
- Scripting Wizardry: Showcase your automation skills by creating and managing scripts, particularly focusing on streamlining the employee onboarding process.
- Device Deployment Maestro: Play a pivotal role in configuring and deploying new devices, including laptops and mobile phones from top brands like MacBook, Dell, and Lenovo.
- Identity Management Extraordinaire: Take the lead in user identity management using JumpCloud, implementing application security measures such as MFA (Multi-Factor Authentication) and strong authentication.
- Mobile Device Maestro: Dive into the realm of Mobile Device Management using JumpCloud and Intune to keep our devices up to date and secure.
- Security Sentinel: Manage antivirus solutions and collaborate closely with the security team, promptly responding to alerts and maintaining a vigilant stance.
- Asset Management Guru: Conduct thorough inventory checks and meticulously maintain IT asset data, ensuring accuracy and efficiency.
- Cloud Application Navigator: Take charge of managing various cloud applications, including but not limited to Google Apps, Microsoft 365, Adobe, Slack, and Jira.
- Process Perfectionist: Contribute to the writing and implementation of IT processes and policies, ensuring a structured and secure IT environment.
- Project Pioneer: Be a key contributor to new projects, showcasing your ability to manage and drive initiatives that push the boundaries of innovation.
Embark on a journey where your skills will be honed, and your contributions will shape the future of our dynamic workplace. Join us in redefining what's possible in the world of IT and technology!
💪 About you
- You are looking for a 12 / 24 month apprenticeship in IT support
- You’re organized and looking forward to bringing order to an ever-changing environment
- You love helping people and investigating to solve problems in a fast-paced environment, and you demonstrate strong customer service skills
- You are familiar with Windows 11, macOS and Linux
- You are eager to learn
- You are fluent in English and French
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What We Do
As a leading independent ad tech platform, we provide brand and privacy-safe solutions that empower our clients to achieve maximum results. We offer the market an independent ad server, SSP, buyer tools, media services, and more.
This combination of engineering excellence and client expertise helps us serve the interests of both the supply-side and the demand-side with equal professionalism and technical sophistication.
And, as we work toward fulfilling on the promise of advertising technology, we also keep the consumer and their rights in mind in all we do
Our objective? Disrupt the digital advertising industry through high-performance solutions, innovative formats, and exceptional quality.
Our pride? A global and diverse team that flourishes through a corporate culture advocating ownership and who live through three essential values: Be brave, Be thoughtful, Be together.
Why Work With Us
Accelerate your career. Our global training events, online training courses, and fantastic people leaders offer unlimited opportunities to develop and grow your career.
Take a break. When you work hard we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness activities.
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