Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities :
MIS Intern
Responsibilities
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Manage and deliver IT services to ensure users’ systems are functioning to support their daily operation works.
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Manage and ensure system availability and IT services accordingly to SLA
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Manage IT assets, software licenses, maintenance and inventory list.
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Support deployment & configuration of the system using 3rd party tool (Laptop, desktop, Mac OS)
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Perform HW replacement - laptop battery, RAM change and Hard-disk change etc.
Install, support, and maintain hardware and software IT infrastructure such as a printer, CCTV, Biometric access, Face Recognise Terminator, Wi-Fi controllers, IP and Cloud telephony system. -
Support in Ad-hoc IT project deployment (migration, setting up new anti-virus software, change of equipment, server patching etc)
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Troubleshooting and rectification of helpdesk tickets from start to resolve.
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Offer technical support to company staff and troubleshoot computer problems
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Other duties as assigned.
Learning Objectives
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Gain proficiency in troubleshooting hardware and software issue
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Develop the ability to explain technical issues to non-technical users clearly and effectively
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Enhance critical thinking skills by analyzing recurring problems and proposing long term solution
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Gain exposure to IT support best practices and industry standard
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Work collaboratively with IT team members on project and support task
Requirements
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Good working knowledge in IT hardware and administration support for Microsoft Windows & Mac OS environment.
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Good working knowledge in Microsoft Technologies (Windows 10, Office 365, Windows Server OS, SharePoint, Office Suite)
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Willing to learn and independent.
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Basic Network knowledge.
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Basic Server setup knowledge.
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Able to work under pressure.
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Strong analytical and problem-solving skills
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Good communication and project management skills.
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Able to work effectively in a complex (matrix) environment
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Must be comfortable talking to people at all levels
Pre-Requisites :
Are you game?
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What We Do
Razer™ is the world’s leading lifestyle brand for gamers.
The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities.
With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services.
Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher).
In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia.
Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).
