IT Support Engineer

Reposted 4 Days Ago
Easy Apply
New York City, NY
In-Office
Mid level
Machine Learning • Software
Build beyond human imagination.
The Role
As an IT Support Engineer, you will implement IT solutions, support systems, and innovate technologies aligning with business goals, while collaborating with various teams to enhance workflows.
Summary Generated by Built In
About us
PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software.
We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive.

The Role 
Join our dynamic IT team as an experienced IT Support Engineer and play a pivotal role in shaping our technological landscape. You'll collaborate closely with cross-functional teams, supporting our IT systems and implementing cutting-edge solutions to drive business growth. 

What you will do 

  • Help drive IT solutions that align with our business objectives.
  • Implement upgrades, patching, and system enhancements.
  • Provide advice on technologies including networking and storage.
  • Innovate to maintain the highest standards for our technology stack.
  • Research and evaluate monitoring, backup, and recovery solutions.
  • Contribute to our IT strategy and roadmap implementation.
  • Opportunity to gain new skills using HPC, ML and AI technologies.
  • Collaborate with data scientists, machine learning engineers, and simulations engineers to accelerate workflows.
  • Continuously learn and apply best practices, supporting colleagues in their adoption.

What you bring to the table 

  • Solid experience supporting the IT strategy of a fast-growing tech scaleup.
  • Proficiency in Linux, MacOS, and Windows, including virtualization and scripting.
  • Strong problem-solving skills and the ability to analyse issues and recommend solutions efficiently.
  • Good networking skills (vLANs, VPNs, WiFi, etc.).
  • Experience shaping and following IT processes, with a focus on documentation.
  • Practical knowledge of Azure, Entra ID, InTune, Exchange Online, and Office 365.
  • Familiarity of HPC systems, cloud platforms (e.g., AWS, Azure, GCP).
  • Ability to scope and deliver projects effectively.

What You Can Expect 

  • Use first-class equipment for working in-office
  • Work on some of the most exciting and important topics there are in AI and advanced engineering
  • Work with a fun group of colleagues that support you, challenge you and help you grow.
  • Voicing your ideas is not only welcome but encouraged
  • Receive a competitive compensation and equity package, in addition to plenty of benefits such as generous vacation and parental leave, complimentary office food, as well as fun outings and events 
  • Work in a flexible setting, with the opportunity to collaborate in our modern office near Old Street, London

Salary range from $80,000 - $120,000 depending on experience.

 
We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics. 
 
We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application. 
 

Top Skills

AWS
Azure
Entra Id
Exchange Online
GCP
Hpc
Intune
Linux
macOS
Office 365
Windows
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The Company
HQ: London
67 Employees

What We Do

PhysicsX is a deep-tech company of scientists and engineers, developing machine learning applications to accelerate physics simulations and enable a new frontier of optimization opportunities in design and engineering. Born out of numerical physics, we help our customers radically improve their concepts and designs, transform their engineering processes and drive operational product performance. We do this in some of the most advanced and important industries of our time – including Space, Aerospace, Medical Devices, Additive Manufacturing, Electric Vehicles, Motorsport, and Renewables. Our work creates positive impact for society, be it by improving the design of artificial hearts, reducing CO2 emissions from aircraft and road vehicles, and increasing the performance of wind turbines. We are currently recruiting for multiple positions, however please only apply for the role that best aligns with your skillset and career goals. We do not currently offer work experience

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