IT Support Engineer

Posted 4 Days Ago
Be an Early Applicant
Dubai
Hybrid
Entry level
Healthtech • Virtual Reality
The Role
As an IT Support Specialist at Capital.com, you'll manage user requests, prepare user equipment, grant access to services, and maintain IT assets. Your strong problem-solving skills and experience with corporate IT systems will be essential to ensure seamless technical operations.
Summary Generated by Built In

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. 


Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment?


Join our team at Capital.com as an IT Support Specialist, where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you!

Responsibilities:

  • Receiving and handling user requests in the scope of IT support
  • Preparation of user equipment, diagnostics of the technical condition of the equipment before sending it for repair
  • Creating user instructions and keeping them up to date
  • Access granting to internal services/applications
  • Administration of the corporate messenger and mail system
  • Keeping and maintaining IT Assets inventory
  • Asistance in device management

Requirements:

  • Strong interpersonal skills
  • Confident knowledge of the PC hardware, software and various OS
  • Responsible attitude to assigned tasks, attentiveness
  • Practical experience in managing global corporate IT systems (Google workspace, Mobile device management solutions - like Manage Engine, Identity providers - like Okta)
  • Excellent problem-solving skills and ability to diagnose and resolve technical issues
  • Strong communication skills, both written and verbal
  • Experience in a self-driven role within a technology-focused organization

WIll be as advantage:

  • Knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.)
  • Understanding of ITIL
  • Experience with Jira/Confluence
  • Proficiency in Mobile Device Management (MDM) and identity providers like Okta

What you get in return:

  • Medical Insurance Coverage
  • Hybrid type of work with flexible working hours
  • Modern and outstanding equipment
  • Full annual performance assessment
  • Death in Service
  • Employee Assistance and referral program
  • Company matched contributory pension
  • Workation policy
  • The opportunity to work with one of the smartest teams on the market. 

Be a key player at the forefront of the digital assets movement, propelling your career to new heights!

Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.

Work alongside one of the most brilliant teams in the industry.


Top Skills

Confluence
Google Workspace
JIRA
Manage Engine
Okta
The Company
HQ: Cleveland, OH
46 Employees
On-site Workplace
Year Founded: 2014

What We Do

We are pioneers in surgical navigation and precision healthcare, empowering physicians with safe, real-time, imaging solutions that improve outcomes, lower costs, and reduce radiation exposure for both patients and caregivers in minimally invasive endovascular procedures.

Delivering on our commitment to improve quality of life by changing the way healthcare is delivered, our multidisciplinary team of scientists, clinicians, engineers, and software architects has developed the Intra-Operative Positioning System (IOPS™). This mobile and affordable GPS-like 3D vascular navigation system allows for greater surgical precision and control than ever before, improving device placement accuracy, simplifying complex procedures, and potentially decreasing endoleaks and costly secondary interventions.

Millions of vascular procedures are performed each year with minimally invasive, endovascular procedures frequently preferred over open surgical repair. Currently, to navigate within vessels physicians rely on x-ray fluoroscopy. This technology has several critical limitations, including lack of soft tissue visualization and exposure to harmful ionizing radiation. IOPS™, which fits directly into existing workflows and operating rooms, eliminates this excessive radiation exposure by creating manipulable 3D models of the relevant anatomy. These intelligent models are created from existing imaging that is already part of the standard of care.

Centerline Biomedical, Inc. was founded in 2014 as a spinoff of the Cleveland Clinic to commercialize our innovative vascular navigation technology. With a research, development, and design history rooted in the Clinic’s world-class Lerner Research Institute’s Heart and Vascular Institute, the IOPS™ platform can be further used for predictive modeling, clinical decision support, global healthcare analytics and the education and training of future surgeons and interventionists.

See the IOPS™ technology in action: https://youtu.be/U8RL3_UNP8Q

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