We are looking
for a proactive and hands-on IT Support Engineer to serve as a point of contact
for all technology-related needs within the organization.
• Manage IT helpdesk tickets and
provide timely resolutions
• Laptop and application setup
and troubleshooting issues such as account lockouts and password reset
• Install, configure, and update
authorized software applications as per organizational policies and following
due process
• Maintain inventory of IT assets
and software licenses and manage allocations
• Perform maintenance of IT
assets as required, coordinating with vendor where necessary
• Proactively perform support
activities and assessments to maintain stability
Requirements
• M365 Admin certifications or
experience
• Experience with IT
troubleshooting
• Solutioning mindset, willing to
coordinate with various teams and aligning on solution
• Attention to detail and
following processes correctly to ensure compliance
• Working knowledge of MS Excel
• Bachelor’s degree in
Information Technology, Computer Science, or a related field (or equivalent
practical experience).
• 2–4 years of experience in an
IT support or systems administration role
• Industry certifications such as
Microsoft 365 Certified: Exchange / Intune / SharePoint administrator.
• Prior experience working in an
IT services or consulting company
Skills Required
- M365 Admin certifications or experience
- Experience with IT troubleshooting
- Solutioning mindset and willingness to coordinate with various teams
- Attention to detail and ability to follow processes correctly for compliance
- Working knowledge of Microsoft Excel
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
- 2-4 years of experience in an IT support or systems administration role
- Microsoft 365 certifications such as Exchange, Intune, or SharePoint Administrator
- Prior experience working in an IT services or consulting company
What We Do
Aspect Ratio is a team of data scientists, researchers and engineers who believe in the power of data to shape decisions. We provide predictive analytics, market research and forecasting services that help companies make better decisions by identifying patterns in their business. Over the years, we’ve built a team equipped with both the depth of expertise and the breadth of experience required to solve the most complex business problems. Our customers rely on us to empower decision making using the most advanced analytical techniques available today—and our passion is helping them do it better than they ever thought possible. Our agile and collaborative approach, gives customers a quick turnaround time and a competitive edge. At Aspect Ratio, we are passionate about helping our clients and their customers transform actionable insights into business value. This page is managed by and for AspectRatio Private Limited ("Aspect Ratio").
