Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops).
Our leadership team comes from top fintech companies such as Lending Club, Affirm, and Varo Money. And we’re backed by leading VCs, including Insight Partners, Greylock, Quadrille, and Bain Capital Ventures (investors in Airbnb, LinkedIn, Instagram, Dropbox, and more).
Having raised $84M, we’re a well-funded startup and have invested in people and technology while growing our partnerships — responsibly.
We’re also proud to have received recognition from the fintech world. Awards we’ve won include:
- Ranked #21 on 2024 Inc. 5000 based on revenue growth
- Ranked #15 on 2024 Deloitte Fast 500 based on revenue growth
- 2024 Best Embedded Finance Solution for Banking Tech Awards
- 2023 Best Consumer Lending Program by Tearsheet
- 2023 Best Point of Sale Product by Fintech Breakthrough
But what you’ll find us gleaming about the most is the recognition from our own customers, particularly our sky-high NPS rating of 79. (For reference, the average score is 44 for financial services and 36 for SaaS companies.)
As a result of our efforts in building this healthy company culture, we’ve been nominated to several Great Places to Work lists, such as Best Small Workplaces, Best Workplaces in the Bay Area, and Best Workplaces in Financial Services & Insurance.
Like any startup, we’re in it for the long haul, and we’re looking for people willing to join our journey of building something special together.
This process starts with our company values, which guide us in everything we do — and have played a critical role in our success. We valiantly abide by them, and would expect you to do the same:
- Put customers first (that’s our M.O.)
- Act fast (leverage our startup environment).
- Lead the way (show and tell).
- Take ownership (everyone is hands-on here).
- Be a good human (no egos, build financial products that do right by people).
Learn more about our values here.
We are looking for a responsible IT specialist to ensure Wisetack employees are empowered with secure, compliant IT solutions.
Responsibilities- Own management of access to corporate systems (e.g. Okta, Google Workspace, Slack, Jira,1Password) and perform regular access audits.
- Partner with our IT managed service provider to ensure smooth helpdesk operations and hardware management.
- Monitor SOC2 compliance and ensure timely resolution of issues.
- Collaborate with DevOps and Security Engineering teammates to integrate technology solutions that empower Wisetack employees to work securely and efficiently.
- Continuously improve Wisteack’s technology choices and usage including requirement generation, procurement, vendor planning and roll out, and stakeholder coordination.
Our Technologies:
- Core: Okta, Google Workspace, Slack, Zoom, 1Password
- MDM: Iru/Kandji, Intune
- Engineering Infrastructure: Gitlab, Terraform, AWS, Datadog
- Strong Experience with our technologies (e.g. Okta, Google Workspace, Slack, Zoom).
- Strong Experience using MDM solutions primarily with Apple environments.
- Experience working with compliance frameworks (e.g. PCI, SOC2, HIPAA).
- Experience performing IT Support and using help desk ticketing systems (e.g. Jira Service Management).
- Experience with managing Identity solutions (e.g. Okta, SSO/SAML).
- Familiarity with IT Service Management best practices.
- Familiarity with endpoint security solutions.
The range of base salary for the position is between $83,300 - $116,600 plus equity, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level and competencies.
Spend a little time on our About Us page and check out our Press page and our blog for more. If you think this might be a fit, we’d love to hear from you!
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Our data practices are described in Wisetack’s Privacy Policy.
Skills Required
- Strong experience with Okta, Google Workspace, Slack, and Zoom
- Strong experience using MDM solutions, primarily in Apple environments
- Experience with compliance frameworks such as PCI, SOC 2, or HIPAA
- Experience providing IT support and using help desk ticketing systems such as Jira Service Management
- Experience managing identity solutions such as Okta, SSO, and SAML
- Familiarity with IT service management best practices
- Familiarity with endpoint security solutions
What We Do
At Wisetack, we’re building financially-responsible consumer lending products that help service-based businesses thrive. We offer consumers a way to finance a purchase by paying in monthly installments. Founded in 2018 by a team of experienced fintech veterans whose prior experience includes PayPal, LinkedIn, Lending Club, Affirm, Amazon, and other leading companies, Wisetack is a well-funded early stage startup with strong early customer traction. We’re backed by leading VCs, including Insight Partners, Greylock, and Bain Capital Ventures, investors in Airbnb, LinkedIn, Instagram, Dropbox, and many more. We raised a $45M Series B and 2021 and have grown YoY exceeding our revenue goals! This is a fun stage in any company's lifecycle where we've got the core foundation built and a clear path to success, but you'd still be joining early enough to help shape the future of the company and learn a ton along the way. Business Insider named us one of the 70 most promising startups changing the world of finance and LendIt Fintech named us the best Emerging Lending Platform in their recent Industry Awards. The external recognition is great, but we're equally -- if not more -- happy with the recognition from our customers. Our current NPS rating is a sky-high 78. We're proud that we're building a product that customers love.
Why Work With Us
We start with our customers. Our NPS (Net Promoter Scores) are sky high & we win industry awards because the entire company is laser-focused on delivering an excellent customer experience. We're an early stage company and growing fast. Anyone who joins is guaranteed to learn. We like to promote from within so there is a ton of opportunity ahead!
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