Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.
Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.
About the RoleAs an IT Support apprenticeship at Harmattan AI, you are the local first point of contact for colleagues in Paris. You handle onboarding and offboarding, hardware, software access and everyday requests, following the procedures set by the central IT team. As the company grows, you also help improve the service through small automation projects.
ResponsibilitiesProvide day-to-day local IT support to Harmattan AI colleagues, resolving standard requests quickly and courteously.
Handle employee onboarding and offboarding, including hardware and software access requests.
Prepare, configure and deploy laptops and mobile phones, and keep the equipment inventory up to date.
Follow the standard operating procedures documented by the central IT team, flagging gaps or improvements.
Log, track and close every request in the ticketing system with clear, accurate updates.
Contribute to small IT projects and automation initiatives that improve the service to end users.
Work closely with the IT team and escalate complex issues with the right context.
Currently enrolled in an IT-related program (BTS, engineering school or university).
Good understanding of IT fundamentals, such as laptop configuration and basic troubleshooting, plus basic development skills.
Strong sense of service and a welcoming attitude towards users of all technical levels.
Rigor and thoroughness in following procedures and documenting your work.
Genuine interest in IT and AI, ideally shown through a personal project; prior IT experience is a plus but not required.
Full commitment to Harmattan AI’s mission, vision and growth, with a willingness to go the extra mile.
Professional proficiency in English (B2 minimum).
We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.
Skills Required
- Currently enrolled in an IT-related program such as a BTS, engineering school, or university
- Good understanding of IT fundamentals, including laptop configuration and basic troubleshooting
- Basic development skills
- Strong customer service orientation and welcoming attitude toward users of all technical levels
- Rigor and thoroughness in following procedures and documenting work
- Genuine interest in IT and AI, ideally demonstrated through a personal project
- Professional proficiency in English at B2 level or higher
- Prior IT experience
- Commitment to the company mission, vision, and growth
Harmattan AI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harmattan AI and has not been reviewed or approved by Harmattan AI.
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Fair & Transparent Compensation — Pay ranges are publicly shown for multiple U.S. roles (e.g., $140k–$200k base) and appear broadly in line with late‑stage startup/defense‑tech expectations based on the postings cited.
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Equity Value & Accessibility — Equity is repeatedly referenced in several job postings as part of total compensation, which can increase upside potential at a recently funded, high‑valuation company.
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Strong & Reliable Incentives — Sign‑on bonuses are explicitly mentioned in a hiring post for candidates who can start quickly, indicating the use of cash incentives in at least some hiring situations.
Harmattan AI Insights
What We Do
Harmattan AI is rising as a next-generation defense prime, building the future of autonomous warfare. We leverage AI-driven autonomy, real-time intelligence, and conflict-ready production to deliver attritable systems and autonomous mission management software. Designed for the real-world needs of warfighters, our solutions enable faster deployment, sharper decision-making, and battlefield dominance.
