IT Support Administrator

Posted 6 Days Ago
Be an Early Applicant
Engomi
In-Office
Entry level
Edtech
The Role
Support the technological infrastructure of the campus, provide first-line technical support to students and staff, troubleshoot issues, and assist in IT projects, with a focus on learning new technologies, particularly AI.
Summary Generated by Built In

European University Cyprus is currently seeking to recruit motivated and enthusiastic staff members for its IT Support team. The successful candidates will support the campus’ technological infrastructure, provide assistance to end users (students, faculty, and administrative staff), and gradually take on IT-related projects from initiation to completion. A strong willingness to learn and apply new and emerging technologies—especially in Artificial Intelligence (AI)—is essential, as the role offers opportunities for continuous development and contribution to innovative solutions. 

 

Duties & Responsibilities 

  • Provide first-line technical support to students, faculty, and staff. 

  • Manage support request tickets and ensure timely resolution. 

  • Troubleshoot hardware, software, and network issues. 

  • Deliver IT support through remote tools, telephone, and in-person assistance. 

  • Participate in IT projects, contributing to planning, execution, and successful delivery. 

  • Learn and apply new technologies, especially AI-based tools, to improve IT services and user experience. 

  • Collaborate with colleagues and departments to support the implementation of new initiatives. 

  • Perform other IT-related duties as assigned. 

 

Qualifications 

  • Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field (preferred). 

  • Fluency in both Greek and English. 

  • Strong interest in learning new technologies, with a focus on Artificial Intelligence. 

  • Good organizational, communication, and problem-solving skills. 

  • Ability to work in a team-oriented environment with a polite and professional attitude. 

  • Eagerness to take initiative and grow into project management responsibilities. 

 

All applications will be treated with strict confidentiality. Only candidates who meet the above qualifications will be contacted.

 

Deadline for applications is set for the 31st of October 2025

Top Skills

Artificial Intelligence
It Support
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The Company
HQ: Paris
15,495 Employees

What We Do

Galileo Global Education, world leader in independent higher education with 210,000 students, 61 schools and 106 campuses in 18 countries, placed employability and innovation at the heart of its strategy for 15 years.
Galileo Global Education's mission is to enable everyone, regardless of their starting point, to unleash their potential and boost their long term employability. Our vision: to move the lines of the world of Education through innovation, and the hybridization of disciplines, pedagogies, schools and geographies.

The Group's schools, specialized in particular in the fields of digital, business, design, digital communication, health, arts and culture, share the same vision of higher education: the importance of interdisciplinarity, supervision of students, high quality training, international culture and professional integration.

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