IT Support Administrator (OTT Platform)

Reposted 7 Days Ago
Be an Early Applicant
Kifisia, GRC
In-Office
Junior
Digital Media • News + Entertainment
The Role
Provide first-level technical and operational support for OTT Platform employees. Manage network configuration, performance and security; troubleshoot Windows, Mac and iOS devices; diagnose and configure switches and Wi‑Fi access points; support Active Directory and cloud Exchange; and resolve user hardware, software and application issues while meeting daily deadlines.
Summary Generated by Built In

Antenna Group is a leading international content, media and entertainment organization, owning and operating a diverse portfolio of global media assets across a variety of platforms: Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing and Education, throughout Europe, North America and Australia. Antenna Group is currently seeking, to cover the following position:

IT Support Administrator (OTT Platform)

About the Role

We are seeking an IT Support Administrator responsible for providing technical and operational support to OTT Platform employees, ensuring the smooth operation of workplace technologies, systems, applications, and related infrastructure.

Responsibilities

  • Manage network configuration, performance, and security through Network Provide first-level contact and problem resolution for all users with hardware, software and applications problems
  • Solve problems on Windows OS, Mac OS, and iOS, platforms
  • Troubleshoot issues and alter configuration on networking equipment (switches, Wi-Fi access points).
  • User advanced troubleshooting skills

Requirements
  • A minimum of 2 - 3 years of experience in an IT support role
  • Bachelor’s degree or Diploma in Computer Science, Information Technology, or a related field
  • Proficiency in supporting Windows, Mac, and iOS
  • Experience with Active Directory and Exchange on the cloud
  • Basic knowledge of networking principles and troubleshooting
  • UniFi networks administration is a plus
  • Proficient user of new Technologies
  • Ability to meet daily deadlines under stressful conditions
  • Ability to deal effectively multiple tasks simultaneously
  • Good written and verbal communication skills in English
  • High ethical standards, fitting with the Values of Antenna Group

Benefits
  • Competitive remuneration package
  • Health and Life Insurance Plan
  • Friendly and challenging working environment

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview. 

The selected candidates will be invited to attend an initial interview and be informed about further steps. Please note that obtaining references might be part of the selection process. 

All applications are considered as strictly confidential.

Skills Required

  • 2-3 years of experience in an IT support role
  • Bachelor's degree or Diploma in Computer Science, Information Technology, or related field
  • Proficiency supporting Windows
  • Proficiency supporting Mac OS
  • Proficiency supporting iOS
  • Experience with Active Directory
  • Experience with Exchange on the cloud (Exchange Online)
  • Basic knowledge of networking principles and troubleshooting
  • UniFi networks administration
  • Proficient user of new technologies
  • Ability to meet daily deadlines under stressful conditions
  • Ability to deal effectively with multiple tasks simultaneously
  • Good written and verbal communication skills in English
  • High ethical standards
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The Company
HQ: New York, NY
484 Employees
Year Founded: 1988

What We Do

Antenna Group is an international media and entertainment organization with a significant global reach. It owns and operates a portfolio of exciting media assets across a variety of platforms including free and pay television, OTT, radio, cinema exhibition, digital, content production, music and publishing. The company maximizes shareholder value by combining deep investment insight with proven media expertise, entrepreneurial spirit and financial discipline. Headquartered in Amsterdam, the Group employs over 1800 staff primarily in Greece, Cyprus and Romania, but also in the United States, Australia, the United Kingdom and The Netherlands

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