Egis operates as a consulting, design, and engineering company specializing in transport and municipal infrastructure, environmental protection, general and industrial construction, and the energy sector. Across all these fields, we provide our clients with comprehensive consulting and engineering services at every stage of an investment project, from planning (including environmental impact assessments, feasibility studies, and financial and economic analyses), through design, to construction supervision and project implementation oversight.
Job DescriptionEgis Poland is looking for an IT Specialist to provide high-quality day-to-day technical support to our teams and to take part in migrating our local infrastructure to Microsoft Azure. The role covers both entities, with most of the work focused on Egis Poland. The role reports to the IT Manager, Continental Europe.
Responsibilities:
- Handle incidents and requests in ServiceNow, with timely resolution and clear communication with users
- Handle user account management and permissions in Microsoft 365
- Manage end-user hardware: deployment, configuration, repair, and asset records
- Keep the CMDB up to date and validated, with a regularly reconciled list of IT assets (hardware, software, and licences)
- Support local business applications, including Symfonia, Płatnik, Norma, and others
- Take part in the migration of local infrastructure to Microsoft Azure
- Provide basic network support for the local LAN
- Coordinate with the Group and external providers to resolve incidents and manage modernizations
- Support IT projects, mainly in an operational role (deployment, testing, and handover)
- Manage the local IT budget across both entities: track spend on hardware, software, and licences, decide what is needed within the budget, and contribute to budget forecasting. All spend requires approval.
- Maintain technical documentation and user guides
Requirements:
- At least 3 years of experience in IT support or IT administration
- Experience handling a demand workflow and backlog (intake, prioritisation, and follow-up of requests)
- Working knowledge of Microsoft 365 and Windows systems
- Good knowledge of Microsoft Office
- Experience with a ticketing system, ideally ServiceNow
- Basic understanding of LAN networks
- Polish: native
- English: B2 minimum, highly communicative (C1 preferred)
Nice to have:
- Working knowledge of Microsoft Azure, or AZ-104 certification
- Experience with infrastructure migration or system deployments
- Experience with IT budget planning, cost tracking, or forecasting
- Familiarity with Sekocenbud, Norma, Autodesk, Bentley, Bricscad, and other engineering software
- PowerShell scripting
What we offer
- Employment contract with transition to permanent employment after the trial period
- Open to B2B cooperation
- Private medical care and group life insurance
- Sports card
- Flexible working hours (flexible start between 7:00 and 9:00)
- Free English and French classes
- Opportunities for professional development
Skills Required
- At least 3 years of experience in IT support or IT administration
- Experience handling demand workflows and backlogs, including intake, prioritization, and request follow-up
- Working knowledge of Microsoft 365 and Windows systems
- Good knowledge of Microsoft Office
- Experience with a ticketing system, ideally ServiceNow
- Basic understanding of LAN networks
- Native Polish proficiency
- English proficiency at B2 minimum; C1 preferred
- Working knowledge of Microsoft Azure or AZ-104 certification
- Experience with infrastructure migration or system deployments
- Experience with IT budget planning, cost tracking, or forecasting
- Familiarity with Sekocenbud, Norma, Autodesk, Bentley, BricsCAD, and other engineering software
- PowerShell scripting experience
Egis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Egis and has not been reviewed or approved by Egis.
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Healthcare Strength — Benefits in the U.S. include medical, dental, vision, disability, and life insurance, and overall packages are characterized as good rather than exceptional. Coverage is generally solid, with quality differing by country and office.
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Retirement Support — Retirement plans feature a company‑matching 401(k) in the U.S., contributing to a comprehensive package. Provision strength varies by location due to local policies.
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Leave & Time Off Breadth — Offerings include paid time off, flexible holidays, hybrid work, and paid family leave in the U.S. Availability and breadth depend on country, office, and job level.
Egis Insights
What We Do
Egis is a leading global architecture, consulting, construction engineering, operations, and mobility services firm that designs and operates intelligent solutions to build a more balanced, sustainable, and resilient world.
