JOB SUMMARY
The IT Specialist supports the Information Systems team and the customer facilities with Help Desk, systems administration, new hires and purchasing.
JOB DUTIES & RESPONSIBILITES
- Responds in a timely fashion to end users’ needs and concerns relating to computer business applications and general systems issues
- Diagnoses and resolves technical problems, escalating problems when necessary
- Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives
- Provides support for both software and hardware
- Set up new hires with equipment as designated
- Purchase components and supplies related to function
- Complete projects as assigned
- Understand and abide by Health, Safety, Environmental and Quality policies and procedures
- Adhere to the Company mission, policies and procedures, and State and Federal regulations
SUPERVISORY RESPONSIBILITY
- None
EDUCATION AND EXPERIENCE
- Degree in Network Engineering, Computer Science, Information Technology, or similar field or work experience (3+ years)
- 3+ years support for Windows 10,7
- 3+ years support for Windows server 2012, 2008
- 3+ years support for Microsoft Office Products including O365
- 2+ years experience with Active Directory (Add/Delete/Manage Users)
- 2+ years experience with Group Policy
- 2+ years experience with DNS
- Ability to handle projects as assigned by IS managers
- Knowledge of wiring and cables
PHYSICAL REQUIREMENTS
- Operate a computer and other office components such as a calculator, copy machine, and printer
- Frequently communicates and transcribes information
- Move and install equipment weighing up to 15lbs
- Frequently positions self to maintain computers and other equipment, including under desks and in the server closet
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The duties, responsibilities and activities may change at any time with or without notice.
AirBoss Flexible Products is an equal opportunity employer. We provide employment opportunities without regard to race, gender, color, disability, national origin, age, religion, sexual orientation, veteran status, or any other status protected by law. AirBoss Flexible Products participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Skills Required
- Degree in Network Engineering, Computer Science, Information Technology, or a similar field, or equivalent work experience of 3+ years
- 3+ years supporting Windows 10 and Windows 7
- 3+ years supporting Windows Server 2012 and Windows Server 2008
- 3+ years supporting Microsoft Office products, including Office 365
- 2+ years of experience with Active Directory user administration
- 2+ years of experience with Group Policy
- 2+ years of experience with DNS
- Ability to handle projects assigned by Information Systems managers
- Knowledge of wiring and cables
What We Do
AirBoss of America develops, manufactures, and markets high-quality proprietary rubber-based and non-rubber-based products serving the defense, automotive, heavy-truck, and construction industries. The company’s business is focused on engineered material and component solutions for demanding applications across these sectors. AirBoss also employs more than 1,200 people in Canada and the United States, reflecting a substantial North American manufacturing and commercial footprint.
