IT Specialist III

Description

If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced IT Specialist III.

Clearance: Active DoD Secret Clearance

Role Overview

As the IT Specialist III, you will regulate the operation and installation of network systems, architecture, and topology. You will conduct network monitoring, troubleshooting, and performance analysis. When issues arise, you will demonstrate the ability to identify and isolate issues, minimizing network outages, degradation, latency, packet loss, and connectivity issues. 

General Skillset

• Experience with Microsoft Office
• Verbal and written communication skills
• Ability to work both collaboratively and individually
• Critical Thinking Skills

Specific Duties

• Monitoring and troubleshooting routers, switches, servers, interfaces, circuits, and other network-connected devices 
• Analyze SolarWinds alerts, events, logs, performance metrics, and historical data to determine root cause and support incident resolution 
• Troubleshoot device/interface availability, bandwidth utilization, CPU/memory utilization, interface errors, and network performance anomalies 
• Respond to SolarWinds alerts, translating monitoring information into actionable troubleshooting steps and escalation recommendations

Requirements

Education & Certifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
• IAT Level II required
• SCP preferred

Experience Requirements

• 5+ years of relevant IT experience
• Extensive hands-on experience using SolarWinds for enterprise network monitoring, troubleshooting, and performance analysis
• Experience with SolarWinds modules such as Network Performance Monitor (NPM) and related network monitoring capabilities 
• Experience supporting a Network Operations Center (NOC) or enterprise IT operations environment strongly preferred
• Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, SNMP, and common network troubleshooting methodologies  

Build Your Career With Us

Linchpin Solutions’ professional services organization is committed to delivering qualified candidates that meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel who become valuable assets to the organizations they serve and contribute to the Linchpin Team's overall skill diversity and strength.

Career Choices

Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Pay Transparency Statement:

Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to:

• Relevant prior work experience
• Education and certifications
• Specific skills and competencies
• Federal Government contract labor categories and wage rates
• Geographic location

While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract.

Benefits:

In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including:

• Health, dental, and vision insurance
• 401(k) plan with company matching
• Flexible Spending Accounts (FSA)
• Company-funded disability and life insurance
• Paid time off (PTO) and company-paid holidays
• Employee Assistance Program (EAP)
• Educational assistance and parental leave

Please note that the specific benefits and compensation details may vary depending on the employee’s position, date of hire, and contract terms.

Cyber Security Message

Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at (443) 707-3070 if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity.

Equal Opportunity Employment Statement

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.