The Role
Designs, deploys, configures, and supports enterprise monitoring and log management solutions across hybrid environments. Develops Python and Bash automation, integrates cloud and infrastructure tools, creates operational dashboards, analyzes logs and metrics, troubleshoots system issues, and improves alerting and incident detection. Collaborates with engineering and service teams to define monitoring strategies, maintain high availability, meet SLAs, and document configurations and best practices. Requires flexibility for 24/7 rotational shifts and on-call support.
Summary Generated by Built In
Job Role: IT Solution Engineer (Monitoring Engineer)
Role Overview
Key Responsibilities
Required Skills & Qualifications
Preferred Qualifications
Experience: 3+ Years
Location: Hyderabad, India
Work Mode: Work from Office
Shift: 24×7 Rotational Shifts
The Monitoring Engineering team is responsible for architecting, deploying, and supporting enterprise monitoring and log management solutions across hybrid environments. These solutions span proprietary platforms as well as industry-leading observability, visualization, and real-time analytics tools.
As an IT Solution Engineer I, you will configure and optimize monitoring systems to ensure infrastructure and applications meet defined service-level agreements (SLAs) and security standards. You will collaborate closely with Engineering, Development, and Service teams to understand requirements and deliver scalable monitoring solutions.
Key Responsibilities
- Design, implement, deploy, and maintain monitoring and log management solutions
- Configure monitoring tools for high availability across applications, servers, databases, and network components
- Partner with cross-functional teams to define and fine-tune alert thresholds and monitoring strategies
- Support incident management by analyzing alerts, validating monitoring accuracy, and improving detection mechanisms
- Develop scripts (Python, Bash) for automation, integrations, and system enhancements
- Research, evaluate, and integrate third-party tools (cloud, databases, container platforms)
- Create dashboards, reports, and visualizations for operational insights
- Analyze large datasets and logs to identify patterns, anomalies, and potential risks
- Document system configurations, processes, and best practices for monitoring solutions
- Troubleshoot issues using log analysis, system metrics, and network tracing techniques
Required Skills & Qualifications
- Strong analytical and problem-solving skills with attention to detail
- Ability to adapt to evolving technologies and dynamic environments
- Good understanding of IT processes and operational workflows
- Strong organizational and time management skills with the ability to handle multiple tasks
- Effective communication skills (written and verbal)
- Ability to collaborate in a team-oriented environment
- Willingness to work in flexible hours or on-call support when required
Preferred Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
- Hands-on experience with scripting (Python, Bash)
- Familiarity with version control systems (Git)
- Experience with containerization technologies (Docker, Kubernetes)
- Knowledge of SQL and time-series databases
- Understanding of networking fundamentals and security concepts
- Exposure to Windows and Linux server environments
- Experience with ITSM tools such as ServiceNow or BMC Helix
- Understanding of Incident and Change Management processes (ITIL)
- Working knowledge of cloud platforms such as AWS or GCP
- Experience with observability tools (monitoring, logging, APM platforms)
- Exposure to automation and DevOps practices
- Industry certifications (AWS, CompTIA, Cisco, ITIL)
Skills Required
- 3+ years of professional experience
- Strong analytical and problem-solving skills
- Good understanding of IT processes and operational workflows
- Strong organizational and time management skills
- Effective written and verbal communication skills
- Ability to collaborate in a team-oriented environment
- Willingness to work flexible hours or provide on-call support
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
- Hands-on experience with Python and Bash scripting
- Familiarity with Git
- Experience with Docker and Kubernetes
- Knowledge of SQL and time-series databases
- Understanding of networking fundamentals and security concepts
- Exposure to Windows and Linux server environments
- Experience with ServiceNow or BMC Helix
- Understanding of Incident and Change Management processes and ITIL
- Working knowledge of AWS or GCP
- Experience with observability, monitoring, logging, or APM platforms
- Exposure to automation and DevOps practices
- AWS, CompTIA, Cisco, or ITIL certification
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The Company
What We Do
Anblicks is a Cloud Data Analytics Company based out of Dallas, TX, with offices in USA, India, and Australia. Since 2004, Anblicks has been helping customers by bringing value to their data and implementing modern data architecture and advanced analytics solutions in the cloud.
