At GEA, technology enables innovation. As an IT On Site Services Consultant, you will play a key role in ensuring that our employees can work efficiently and securely every day. You will be the local face of IT, providing hands-on support, coordinating with external service providers, and contributing to international IT initiatives.
Working primarily from our site in Bakel, you will also support several GEA locations across the Netherlands and Belgium. If you enjoy solving technical challenges, helping users, and collaborating in a global environment, we'd love to hear from you.
Responsibilities / Tasks
As an IT On Site Services Consultant, you provide on-site IT support and coordinate with outsourced IT service providers.
Your tasks & responsibilities:
Monitor IT operations and act as an escalation point when required.
Support end users with IT-related questions and guide them through IT processes.
Build strong relationships with local stakeholders and business teams.
Maintain and document site-specific IT support activities.
Participate in local and global IT projects and contribute to service improvements.
Collaborate with international colleagues to enhance IT service quality across GEA.
Support multiple GEA sites within driving distance of your primary location.
Your Profile / Qualifications
Around 5 years of experience in IT support, desktop support, or end-user computing.
Experience supporting both on-site and remote users.
Strong troubleshooting and analytical skills.
Knowledge of workplace IT infrastructure and endpoint technologies.
Ability to work independently while collaborating effectively in an international team.
Structured and proactive way of working.
Experience with ITIL-based service management is a plus.
Project management experience is considered an advantage.
Did we spark your interest?
Then please click apply above to access our guided application process.
Skills Required
- Around 5 years of experience in IT support, desktop support, or end-user computing
- Experience supporting on-site and remote users
- Strong troubleshooting and analytical skills
- Knowledge of workplace IT infrastructure and endpoint technologies
- Ability to work independently and collaborate effectively in an international team
- Structured and proactive way of working
- Experience with ITIL-based service management
- Project management experience
What We Do
GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components. GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio
