With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices, and R&D centers around the globe. Become a part of the “strength within.”
Hexcel is currently seeking an IT Site Engineer for our Seguin, TX, USA location.
The selected individual will be responsible for but not limited to the following obligations:
- Record and resolve service desk queries either over the telephone or via remote control of the equipment within SLA targets.
- Day-to-day monitoring and updating the Global Service Desk ITSM system, including escalation of tickets where necessary to Senior Analysts, or other IT teams.
- Set-up and installation of new PC hardware/software, using departmental procedures and standards.
- Coordinate with other technology teams globally to resolve network and systems issues impacting business.
- Raise incident notifications and work on restoration of services.
- Maintain accurate records of incidents, changes, and production documentation.
- Closely work with the Engineering, Manufacturing Production and Implementation teams.
- Prior experience maintaining high service levels in a high availability environment.
- Basic analytical, problem solving, and decision-making skills.
- Participate in on call coverage and out-of-hours support as required
Qualifications:
- Bachelor's degree in computer science or directly related major or relevant level of related work experience.
- At least 3-5 years of recent work experience with Windows Operating Systems
- Knowledge of SCCM & PowerShell scripting (strongly preferred)
- Understanding of Active Directory, Group Policy. (strongly preferred)
- Qualified candidates must have knowledge of Microsoft Exchange Online, Office 365 and Teams services.
- ITIL experience (strongly preferred)
- Knowledge of networking and manufacturing production (strongly preferred)
- A high level of independent thinking and the ability to solve problems in a busy environment.
- Strong organizational skills, meticulous attention to detail and ability to work comfortably within strict operational boundaries and procedures.
- Excellent communication skills.
- Self-motivated and proactive approach
- Qualified candidate must be a US Person.
Eligible candidates must be a: U.S. citizen, U.S. national, person lawfully admitted for permanent residence, temporary resident under sections 210(a) or 245(A) of the Immigration and Nationality Act, person admitted in refugee status, or person granted asylum.
Hexcel (NYSE: HXL) is a global leader in advanced composites technology, a leading producer of carbon fiber, and the world leader in honeycomb manufacturing for the commercial aerospace industry.
Hexcel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, status as a protected veteran, or any other protected class.
Skills Required
- Bachelor's degree in computer science or related field, or equivalent relevant work experience.
- 3-5 years recent experience with Windows operating systems.
- Knowledge of SCCM (System Center Configuration Manager).
- PowerShell scripting experience.
- Understanding of Active Directory.
- Understanding of Group Policy.
- Knowledge of Microsoft Exchange Online, Office 365, and Microsoft Teams services.
- ITIL experience.
- Knowledge of networking and manufacturing production environments.
- Willingness to participate in on-call coverage and out-of-hours support.
- Strong organizational and communication skills; self-motivated and proactive.
- Must be a US Person (U.S. citizen, national, permanent resident, refugee/asylee, or certain temporary residents).
Hexcel Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexcel Corporation and has not been reviewed or approved by Hexcel Corporation.
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Fair & Transparent Compensation — Pay is often characterized as competitive or good for the area, with overtime and bonuses contributing to a stronger overall cash picture. Compensation is also described as varying by role and location, but it still stands out as a perceived strength in many operational settings.
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Retirement Support — Retirement offerings include a 401(k) with employer matching and access to stock-related programs such as an employee stock purchase plan. This supports a total-rewards story that goes beyond base pay for eligible roles.
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Inclusive Benefits Coverage — Core coverage is described as broadly available to U.S. employees, including medical, prescription, dental, and vision plans alongside life and disability protections. Tuition reimbursement and voluntary insurance options further widen the practical usefulness of the package.
Hexcel Corporation Insights
What We Do
As a leading producer of carbon fiber reinforcements and resin systems, and the world leader in honeycomb manufacturing for the commercial aerospace industry, Hexcel is creating a better world for us all through lightweight solutions.
