IT Quality Sr Analyst - Assistant Vice President

Posted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office
87K-131K Annually
Senior level
Fintech • Financial Services
The Role
Leads quality assurance activities, including automated and manual testing, test strategy development, API and database validation, exploratory testing, defect analysis, and CI/CD integration. Develops reusable Selenium WebDriver automation in Java using frameworks such as TestNG, JUnit, and Cucumber. Collaborates with engineering and product teams, participates in code reviews, reports quality metrics, and improves testing processes in an agile environment.
Summary Generated by Built In

Key Responsibilities:

Collaborate with development, product, and QA teams to understand project requirements and define comprehensive test strategies.

Design, develop, and maintain robust, scalable, and reusable automated test scripts using Selenium WebDriver in Java.

Design, write, and execute detailed, comprehensive, and well-structured manual test plans and test cases.

Perform thorough manual functional, integration, system, and regression testing.

Conduct exploratory testing to uncover defects and usability issues not covered by formal test cases.

Implement and maintain test automation frameworks (e.g., Page Object Model, TestNG/JUnit, Cucumber BDD) to ensure efficient and organized testing.

Execute automated tests, analyze results, and identify defects, working closely with development teams for resolution.

Integrate automated tests into Continuous Integration/Continuous Delivery (CI/CD) pipelines (e.g., Jenkins, GitLab CI, Azure DevOps) to support agile development practices.

Perform various types of testing, including functional, regression, smoke, sanity and integration testing, leveraging automation where appropriate.

Conduct API testing using tools like Postman or Swagger to validate backend services.

Perform database validation by writing and executing SQL queries to ensure data integrity.

Participate in code reviews of test automation scripts to ensure adherence to coding standards and best practices.

Provide clear and concise reporting on test progress, defect status, and overall product quality to stakeholders.

Continuously research and implement new testing tools, technologies, and methodologies to improve the efficiency and effectiveness of the QA process.

Contribute to the improvement of overall software quality processes and practices within the team.

Required Skills & Experience:

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

6 to 9 years of experience in Quality Assurance with a strong focus on test automation.

Proficient in designing and developing automated test scripts using Selenium WebDriver.

Strong programming skills in at least one object-oriented language (e.g., Java, Python, C#).

Experience with test automation frameworks such as TestNG, JUnit, Pytest, NUnit, or similar.

Solid understanding and practical experience with the Page Object Model (POM) design pattern.

Design, write, and execute detailed, comprehensive, and well-structured manual test plans and test cases.

Perform thorough manual functional, integration, system, and regression testing.

Conduct exploratory testing to uncover defects and usability issues not covered by formal test cases.

Familiarity with version control systems, particularly Git.

Experience in integrating automated tests into CI/CD pipelines.

Knowledge of SQL for database validation.

Strong analytical and problem-solving skills with meticulous attention to detail.

Excellent written and verbal communication skills, with the ability to articulate technical issues clearly to both technical and non-technical audiences.

Ability to work independently and as part of a collaborative team in an agile environment.

Preferred Skills & Experience:

Experience with Behavior-Driven Development (BDD) frameworks like Cucumber.

Knowledge of performance testing tools (e.g., JMeter, LoadRunner).

Experience with security testing concepts and tools.

Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).

Understanding of containerization technologies (e.g., Docker, Kubernetes).

Relevant certifications in Quality Assurance or test automation.

Experience with mobile application test automation.

Education & Certifications:

Bachelor's degree in Computer Science, Engineering, or a related technical field is preferred.

Industry certifications (e.g., ISTQB) are a plus.

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Job Family Group: Technology

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Job Family:Technology Quality

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Time Type:Full time

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Primary Location:Tampa Florida United States

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Primary Location Full Time Salary Range:$87,280.00 - $130,920.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:Sep 30, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.


Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.


Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
  • 6 to 9 years of Quality Assurance experience with a strong focus on test automation
  • Experience designing and developing automated test scripts using Selenium WebDriver
  • Strong programming skills in at least one object-oriented language, such as Java, Python, or C#
  • Experience with test automation frameworks such as TestNG, JUnit, Pytest, NUnit, or similar
  • Practical experience with the Page Object Model design pattern
  • Experience designing, writing, and executing manual test plans and test cases
  • Experience performing functional, integration, system, and regression testing
  • Experience conducting exploratory testing
  • Familiarity with version control systems, particularly Git
  • Experience integrating automated tests into CI/CD pipelines
  • Knowledge of SQL for database validation
  • Strong analytical and problem-solving skills with attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively in an agile environment
  • Experience with Behavior-Driven Development frameworks such as Cucumber
  • Knowledge of performance testing tools such as JMeter or LoadRunner
  • Experience with security testing concepts and tools
  • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
  • Understanding of containerization technologies such as Docker or Kubernetes
  • Relevant Quality Assurance or test automation certifications
  • Experience with mobile application test automation
  • Industry certification such as ISTQB

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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