IT Project Manager I

University Operations:

University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

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The Opportunity:

The UCF IT division within University Operations is seeking a highly organized and collaborative IT Project Manager I to support the Programs and Initiatives Management Office (PIMO) within UCF Information Technology. This position plays a key role in advancing strategic technology initiatives by coordinating projects, tracking deliverables, supporting executive communications, and promoting operational excellence across the IT organization.

The successful candidate will assist in the planning, execution, and monitoring of complex technology initiatives while ensuring projects remain aligned with organizational goals, budgets, timelines, and quality standards. This role also supports innovation, AI/automation initiatives, and continuous improvement efforts that enhance technology services across the university.

Responsibilities:

• Coordinate and support multiple technology projects from initiation through implementation, ensuring alignment with strategic priorities and organizational objectives.
• Monitor project progress, maintain continuity, track milestones, and provide timely status updates to leadership and stakeholders.
• Create, organize, and maintain comprehensive project documentation, schedules, reports, and project records.
• Facilitate project meetings, team stand-ups, and stakeholder communications, ensuring transparency and collaboration across project teams.
• Partner with executive stakeholders, business units, and technical teams to advance priority initiatives and achieve project goals.
• Track project budgets, expenses, and financial data to support accurate reporting, reconciliation, and budget compliance.
• Identify project risks, issues, and dependencies, escalating concerns and recommending mitigation strategies as appropriate.
• Support AI and automation initiatives focused on improving IT processes, operational efficiency, and service delivery across the organization.
• Maintain project management tools, templates, and documentation standards while ensuring adherence to PMO methodologies and best practices.
• Participate in lessons learned sessions, post-project reviews, and continuous improvement efforts to strengthen project delivery capabilities.
• Collaborate closely with senior project managers and IT leadership to support strategic planning initiatives and organizational priorities.

Minimum Qualifications:

Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). 

Preferred Qualifications:

• Experience supporting projects, programs, or operational initiatives in a professional environment.
• Demonstrated ability to organize, prioritize, and manage multiple responsibilities simultaneously.
• Experience preparing reports, presentations, project documentation, or stakeholder communications.
• Strong analytical, organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
• Ability to work collaboratively with technical and non-technical stakeholders.
• Experience supporting technology, IT, digital transformation, or business process improvement projects.
• Knowledge of project management methodologies, frameworks, and best practices.
• Experience with project management tools such as Smartsheet, Microsoft Project, Jira, ServiceNow, Planner, or similar platforms.
• Experience facilitating meetings, documenting action items, and tracking project deliverables.
• Strong data analysis and financial tracking skills, including budget monitoring and reporting.
• Experience supporting executive-level communications and stakeholder engagement.
• Interest or experience in AI, automation, process improvement, or operational excellence initiatives.
• Project management certification or training such as CAPM, PMP, Agile, Scrum, or equivalent
• Experience working in higher education, information technology, or other complex organizational environments.

Special Instructions to the Applicants:

•  The anticipated salary range for this position is $65,000 to $70,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
•  If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
• This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options 
• Employee discounts, including tickets to many Orlando attractions 
• Education assistance 
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].