Carrier Enterprise has an exciting opportunity for a IT project Manager 3PL platforms
Company Description:
Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.
Company Website:
www.carrierenterprise.com
Position Summary
The Technical IT Manager leads ongoing development and support of an existing 3PL platform and the technical onboarding of future 3PL sites. The role coordinates enhancements, integrations, releases, fixes, and cross-functional delivery across Infor Cloud Suite Distribution (CSD), Infor Total Warehouse Logistics (TWL), EDI, shipping, tax, pricing, planning, product data, CRM, reporting, and infrastructure.
Key Responsibilities
Own intake, prioritization, impact assessment, budgeting, scheduling, testing, change-management release, and status reporting for platform changes.
Lead enhancements and upgrades across Infor CSD, Infor TWL, EDI, shipping, tax, pricing, planning, PIM, CRM, reporting, and related integrations.
Lead the technical onboarding of new 3PL sites, including system configuration, integrations, data conversion, infrastructure readiness, and cutover.
Maintain the roadmap, backlog, release calendar.
Coordinate production issue resolution, monitor integration health, and convert recurring incidents into permanent improvements.
Plan integration, regression, and user acceptance testing; coordinate training and business communications for releases and new sites.
Serve as the primary coordinator across CE teams, Watsco, 3PL partners, and technology vendors, keeping sponsors informed on scope, cost, schedule, risk, and decisions.
Qualifications
Required
Bachelor’s degree in information systems, computer science, supply chain, business, or equivalent experience.
7+ years of IT project or program management supporting a distribution ERP, WMS, or integration portfolio.
Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.
Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.
Strong project-management, executive-reporting, and communication skills with technical teams and business leaders.
Travel to Company and 3PL locations in the US approximately six times per year.
Preferred
Experience with Infor CSD and TWL, or comparable distribution ERP and WMS platforms.
Equivalent hands-on experience managing complex technical ERP and WMS programs will be considered equally.
Background in wholesale distribution, warehouse operations, or 3PL onboarding.
Familiarity with EDI, transportation, tax, pricing, CRM, PIM, planning, and data platforms.
PMP, PgMP, CSM, PMI-ACP, or similar certification.
Success Measures
Success is measured by disciplined delivery of platform improvements, reliable integrations, timely resolution of recurring issues, effective 3PL onboarding, clear sponsor reporting, and performance within approved budgets.
Benefits:
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance (Short-term and Long-term)
- Employee Assistance Program (EAP)
- Tuition Reimbursement & Professional Development
- Paid Vacation & Sick time
- Company Paid Holiday's
- 401(k) Plan with Employer Match
- Employee Discount Program
- Company Paid Volunteer Time Off
Invitation to Apply
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants based on merit, qualifications, and competence. CE#123
Preferred Qualifications
Qualifications
Required
Bachelor’s degree in information systems, computer science, supply chain, business, or equivalent experience.
7+ years of IT project or program management supporting a distribution ERP, WMS, or integration portfolio.
Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing.
Experience managing vendors and 3PL partners against scope, budget, SOWs, timelines, and service levels.
Strong project-management, executive-reporting, and communication skills with technical teams and business leaders.
Travel to Company and 3PL locations in the US approximately six times per year.
Skills Required
- Bachelor's degree in information systems, computer science, supply chain, business, or equivalent experience
- 7+ years of IT project or program management experience supporting a distribution ERP, WMS, or integration portfolio
- Working knowledge of EDI, APIs, SFTP, data mapping, release management, and cross-system testing
- Experience managing vendors and 3PL partners against scope, budgets, statements of work, timelines, and service levels
- Strong project management, executive reporting, and communication skills
- Ability to travel to company and 3PL locations in the United States approximately six times per year
- Experience with Infor CSD and TWL, or comparable distribution ERP and WMS platforms
- Hands-on experience managing complex technical ERP and WMS programs
- Background in wholesale distribution, warehouse operations, or 3PL onboarding
- Familiarity with EDI, transportation, tax, pricing, CRM, PIM, planning, and data platforms
- PMP, PgMP, CSM, PMI-ACP, or similar certification
Carrier Enterprise Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carrier Enterprise and has not been reviewed or approved by Carrier Enterprise.
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Healthcare Strength — Health coverage is described as comprehensive, with medical, HSA, dental, vision, life and disability insurance, an EAP, and related programs.
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Retirement Support — Retirement offerings include a 401(k) with employer match and access to a stock purchase program.
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Leave & Time Off Breadth — Multiple paid time off categories are cited, including vacation, sick time, holidays, and in some cases employer‑paid volunteer time.
Carrier Enterprise Insights
