IT Portfolio Manager

Posted Yesterday
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Salisbury, NC, USA
In-Office
Mid level
eCommerce • Food • Information Technology • Retail
The Role
Manage intake and delivery of an assigned IT project portfolio: plan implementations, track progress, mitigate risks, analyze portfolio performance, ensure adherence to lifecycle methodology and architecture standards, and identify process improvements.
Summary Generated by Built In
Company Description

Retail Business Services, LLC, is the services company of Ahold Delhaize USA, currently providing services to six East Coast grocery brands, including Food Lion, Giant Food, GIANT/MARTIN'S, Hannaford and Stop & Shop, as well as the country’s largest online grocery retailer, Peapod.

Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies with services including Information Technology, Merchandising & Marketing Services, Private Brand Products, Pharmacy Services, Sourcing, Not for Resale, Store Services, Financial Services, Legal Services, Communications, Supply Chain and People Systems and Services.

Job Description

Provides Project & Portfolio Management

  • Leads project intake efforts for assigned project portfolio
  • Provides project management services for LCG projects
  • Understands the project portfolio and its associated progress, risks, and challenges
  • Develops an appropriate implementation plan, for the project portfolio, that focuses on current and future functional performance objectives, TCO, compliance with Enterprise Standards and overall results
  • Assists with project issue mitigation when issues are found and assist project managers in finding a resolution
  • Analyzes portfolio performance and recommends changes to achieve goals and proactively identifies opportunities for improvement
  • Uses strong analytical skills including the ability to abstract key trends and issues from complex detail information; resolves problems with ability to look at issues from multiple angles 
Strategic Portfolio Management
  • Works to ensure processes, projects and service requests are executed as designed
  • Mentors and assists in implementation of architecture review board standards
  • Ensures the organization is following project lifecycle methodology
  • Examines existing projects and process practices and evaluates for improvement
  • Ensures Agency Five Year Plans are incorporated into intake and project delivery

Qualifications

  • Bachelor's / Master degree in Business, Management Information Technology or related field. Relevant work experience may be substituted for degree requirement. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Bachelor's or Master's degree in Business, Management Information Technology, or related field (relevant work experience may substitute)
  • Experience leading project intake and managing an IT project portfolio
  • Project management experience and knowledge of project lifecycle methodology
  • Strong analytical skills with ability to abstract trends, identify risks, and resolve problems
  • Experience mentoring and assisting implementation of architecture review board standards
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The Company
HQ: Salisbury, NC
2,900 Employees

What We Do

Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, currently providing services to five omnichannel grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies with services that include Business Integrity Services (Legal, Risk Management, Quality Assurance), Business Services (HR Technology Systems and Process Management), Communications, Omnichannel Service, Finance Business Services, Financial Planning and Analysis, Human Resources, Indirect Sourcing, Procurement, Information Technology, Pharmacy Services, Store Development, Leasing, Facilities Support, and Strategy and Business Development. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit www.retailbusinessservices.com.

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