IT/OT Infrastructure Architect
New-Indy Containerboard (NICB) is a privately owned manufacturer and supplier of containerboard and corrugated packaging, formed in 2012 as a joint venture between The Kraft Group (Boston) and Schwarz Partners (Indianapolis). With approximately 2,000 employees and operations spanning from Southern California to the coasts of the Carolinas, NICB operates four paper mills, including three that use 100% recycled fiber and one that produces high-performance virgin linerboard. NICB combines diverse manufacturing capabilities with a commitment to quality, customer service, and environmentally conscious manufacturing.
Supporting these interconnected operations requires resourceful, dynamic people, dependable technology, and forward-thinking solutions. We’re seeking a hands-on IT/OT Infrastructure Architect to strengthen the critical infrastructure that supports our business. If you thrive on complex technical challenges and enjoy bridging hands-on engineering with technical leadership, we'd love to hear from you!
Job Description:
This role combines hands-on engineering with architectural oversight, ensuring infrastructure solutions are scalable, secure, resilient, and aligned with business objectives across NICB’s 24/7/365 manufacturing facilities in North America.
The ideal candidate will directly perform and lead complex infrastructure work, coordinate projects, provide technical direction, and mentor team members. This is a hands-on technical leadership role focused on designing, implementing, troubleshooting, and continuously improving infrastructure solutions across NICB’s enterprise IT and OT environments.
Key responsibilities: IT Networking (30%), End-User Compute (30%), Technical Leadership (25%), and Server Management, including backup and recovery (15%).
Skills & QualificationsRequired Skills & Qualifications:
- Networking & Connectivity (30%): Advanced design, implementation, and troubleshooting of core enterprise networks, including 1–100Gbps Ethernet, routing/switching, firewalls, and SD-WAN
- End-User Technology & Modern Workplace (30%): Expertise in modern endpoint management (Microsoft Intune, Windows Autopilot, Entra ID/M365), endpoint security, group policies, patching, and automated application deployment
- Technical Leadership & Strategy (25%): 12+ years architecting enterprise infrastructure; proven experience leading cross-functional teams, driving multi-site initiatives, and communicating complex technical concepts to executive leadership
- Server & Storage Infrastructure (15%): Hands-on experience with Windows Server, VMware ESXi/vCenter, enterprise hardware (e.g. Dell/HPE), SAN/NAS storage (e.g. Dell PowerStore/PowerMax, HPE Nimble), and backup/DR
Highly-Preferred Skills & Qualifications:
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning
- Experience within or supporting 24/7 manufacturing environments
Nice-to-Have Skills & Qualifications:
- Bachelor’s in Business, IT, or similar discipline, or equivalent technology work experience
- Familiarity with fundamental principles of ITIL, especially change management/MOC processes
- Knowledge of applicable data privacy practices and laws, and adherence to privileged access principles
- Experience with hyperconverged infrastructure (e.g., VxRail, SimpliVity)
Work Conditions:
- 40-hour on-site workweek; emergency call-in availability for 24-hour production environment
- Ability to lift 30 lbs. unassisted
- On average, 25% travel may be required for offsite software and system integration efforts
Learn more about New-Indy at www.newindycontainerboard.com or follow us on LinkedIn.
Ready to make an impact? Apply today. We look forward to hearing from you!
Skills Required
- Advanced design, implementation, and troubleshooting of enterprise networks, including 1–100Gbps Ethernet, routing, switching, firewalls, and SD-WAN
- Expertise with Microsoft Intune, Windows Autopilot, Entra ID, Microsoft 365, endpoint security, group policies, patching, and automated application deployment
- 12+ years of experience architecting enterprise infrastructure
- Experience leading cross-functional teams and multi-site initiatives
- Ability to communicate complex technical concepts to executive leadership
- Hands-on experience with Windows Server, VMware ESXi/vCenter, enterprise hardware, SAN/NAS storage, and backup/disaster recovery
- Exceptional interpersonal skills focused on rapport-building, listening, and questioning
- Experience within or supporting 24/7 manufacturing environments
- Bachelor's degree in Business, IT, or a similar discipline, or equivalent technology work experience
- Familiarity with ITIL principles, especially change management and MOC processes
- Knowledge of applicable data privacy practices and laws and privileged access principles
- Experience with hyperconverged infrastructure such as VxRail or SimpliVity
- Ability to work on-site 40 hours per week and provide emergency call-in support
- Ability to lift 30 pounds unassisted
New-Indy Containerboard, LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New-Indy Containerboard, LLC and has not been reviewed or approved by New-Indy Containerboard, LLC.
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Fair & Transparent Compensation — Pay is considered competitive for operator, maintenance, and technical roles, and is a primary reason many take or remain in these jobs. Feedback suggests compensation is viewed more favorably than broader workplace factors.
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Strong & Reliable Incentives — Overtime opportunities are commonly available and can materially boost total earnings for hourly workers. Bonus opportunities are also part of the package in some roles.
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Retirement Support — A 401(k) match features alongside disability and life insurance as part of a solid core benefits offering. Feedback suggests the retirement component is a relative strength within the package.
New-Indy Containerboard, LLC Insights
What We Do
New-Indy Containerboard is an independent, privately-owned manufacturer and supplier of corrugated boxes, recycled containerboard, and virgin linerboard within the industrial packaging industry. With over 2,000 employees and operations based in the United States, the company specializes in producing recycled and virgin containerboard products for the corrugated box industry, ensuring a strategic balance between recycled fiber and virgin kraft in its manufacturing process.
