IT OPS

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Job description:

The role of IT Ops falls within the context of an Agile and DevOps approach. She/he acts as the guarantor of Production throughout the project cycle. He/she is a key player in taking production requirements into account contribution to the definition of the technical solution, the stability of the technical environments (Production/non-Production), the monitoring and supervision of the technical solutions. He/she participates in project team meetings and is involved in activities and collective decisions (assessment of complexity, risks, etc.) throughout the project. He/she identifies good application production practices in collaboration with the Application Production Support and shares them widely.                                                        

Main Tasks:

• Integrating the production and infrastructure requirements in the scoping and in the product backlog                                                     
• Ensuring the upskilling of the Product/Project team on application production best practices                                                       
• Ensuring the provision of Production and infrastructure resources by facilitating the deployment of solutions                                         
• Liaising with Production Support Applications to implement monitoring and facilitate service supervision                                          
• Contributing to maintaining the services in operational condition                                                    
• Contributing to the continuous improvement of Production (Automation, performance improvement, etc.)                                                     

Technical Skills:

• Minimum 2 years of experience                                                     
• IT Infrastructure                                                     
• Production Operation Steering                                                       
• IT Risk and Cyber Security                                                
• Coordination and motivation skills                                               
• Know how to delegate                                          
• Systematic, critical and logical thinking                                                    
• Summarization capabilities                                              
• Be committed, demanding and pedagogue                                              

Language Skills:

• English 
• French some notions

Soft Skills:

• 3 years of experience                              
• Strive continuously for customer satisfaction                            
• Aim to deliver very high-quality results                                        
• Respect the procedures, methodologies, and directives                                    
• Good capability of managing stress and conflicts                                  
• Good listening and questioning ability                                         
• Good learning skills                                
• Ability to plan work ahead and to prioritize workload                             
• Be able to adapt to changes and evolution