IT Operations Solution Engineer

Company Description

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience.

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry.

Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Job Description

Ready to level up your career?

Playtech‘s Corporate IT unit is looking for an IT Operations Solution Engineer with a curious mindset and excellent communication.

Your influential mission. You will...

• Manage the implementation and maintenance of new functionalities within Jira Service Management.
• Drive the development, import, and ongoing support of a new object schema for CMDB based on Jira Assets Management.
• Collaborate with other team members to implement new workflows and automate processes.
• Participate in reporting, data collection and aggregation activities.
• Contribute to the development of automation solutions related to Jira and CMDB integrations.
• Maintain documentation - ensure proper operational documentation and contribute to the knowledge base

Qualifications

Components for success. You...

• Possess experience with Jira Service Management, including Jira Automation.
• Have experience with Jira Assets, including automation and imports.
• Excel in interpersonal and communication skills in English, fostering strong relationships with colleagues and stakeholders.
• Exhibit a strong attention to detail and a problem-solving mindset.
• Thrive in both independent and collaborative work environments.

You'll get extra points for...

• Prior experience with PowerShell and EazyBI.
• University Degree in IT or equivalent.

Thrive in a culture that values...

• Initiative-taking and confident approach at the workplace
• Global scope and inclusive working environment
• Constant learning and development opportunities
• Active lifestyle and mental well-being
• Fun and engaging company events 

Additional Information

CORPORATE IT TEAM

The Corporate IT Operations team is a compact yet potent entity within the larger Corporate IT Department. Our primary mission is to empower our department in all aspects related to processes, operations, and data. We are instrumental in molding and advancing internal processes, equipping the team with invaluable data, and overseeing project and audit activities.

Being a part of our team offers you an in-depth understanding of Corporate IT operations, the opportunity to influence internal processes, and the platform to interact with individuals across the organization. Our team is not just about maintaining the status quo, but about driving change and fostering innovation. We believe in the power of data and the importance of robust processes, and we are looking for individuals who share this vision.

Join us, and be a part of a team that’s making a difference every day. Together, we can shape the future of our organization.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.