IT Operations Project Manager

Posted 9 Days Ago
Be an Early Applicant
5 Locations
In-Office
Mid level
Professional Services • Consulting
The Role
The IT Operations Project Manager will lead technology projects, ensuring delivery on time and scope, while fostering collaboration across teams.
Summary Generated by Built In

OUR VALUE PROPOSITION

At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.

RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.

Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.

Who we are:

RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.

About the role:

IT Operations Project Manager – RSM Australia

Locations: Melbourne, Sydney, Perth or Brisbane
Hybrid | Full-time

We are expanding our national IT Operations team and are seeking an IT Operations Project Manager to deliver business-critical technology projects that enable our people and clients to thrive.

If you’re an organised, proactive project manager who enjoys driving outcomes, partnering with stakeholders, and delivering projects that make a tangible impact, this is a fantastic opportunity to grow your career within a supportive, high-performing environment.

As an IT Operations Project Manager, you will lead and manage one or more IT Operations projects throughout the full project lifecycle, from initiation and planning through to delivery and closure. Working closely with technical teams, business stakeholders, and external partners, you will ensure projects are delivered on time, within scope, and to quality.

This role will suit someone with strong foundational project management skills, excellent communication, and the drive to work autonomously while contributing to a collaborative national team.

Key Responsibilities

  • Define project scope, goals, and deliverables in collaboration with stakeholders.
  • Develop detailed business cases, project plans, schedules, and budgets.
  • Coordinate resources across technical, support, product and vendor teams.
  • Identify risks and issues, and ensure effective mitigation and escalation strategies.
  • Maintain strong communication channels with stakeholders and executive leadership.
  • Track project progress and prepare clear, timely reporting.
  • Prepare Project Initiation Documents (PID), benefit realisation plans, and close-out documentation.
  • Ensure seamless project transition into BAU operations.
  • Foster trust with internal clients through reliable delivery and professional communication.
  • Travel to RSM offices as required.

About you:

You are an organised and adaptable project manager who can juggle competing priorities, work effectively under pressure, and build strong relationships across teams.

Essential Qualifications & Experience

  • Project Management Professional (PMP) certification (PMI).
  • Minimum 3+ years’ experience managing IT or business technology projects.
  • Tertiary qualification in IT, Business, or related discipline.

Demonstrated Skills & Attributes

  • Ability to work autonomously and take initiative.
  • Strong stakeholder engagement and presentation skills.
  • Excellent written and verbal communication.
  • Collaborative team player with strong interpersonal skills.
  • Ability to manage cross-functional activities and competing deadlines.
  • Understanding of current IT trends and operational environments.
  • Flexibility to work outside standard hours if required.

If you’re looking to further your project management career and deliver meaningful technology outcomes within a respected national firm, we’d love to hear from you.

Eligibility to work permanently in Australia is required for this role. Unfortunately, visa sponsorship is not available for this opportunity.

Life at RSM:

RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!


Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.


How to apply: 

Please click on the “apply” button and complete our online application form.


Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.

Top Skills

It Operations
Project Management
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The Company
HQ: London
3,665 Employees
Year Founded: 1964

What We Do

RSM is a leading global network of assurance, tax and consulting firms focused on the middle-market. We share skills, insight and resources, as well as a client-centric approach that is based on a deep understanding of your business. This is how we empower you to move forward with confidence. This is The Power of Being Understood.

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