- Create, modify, disable, and manage user accounts across Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and business applications.
- Manage user permissions, security groups, shared mailboxes, and access requests in accordance with company policies.
- Support employee onboarding and offboarding, including account provisioning, access management, and IT asset allocation.
- Perform system updates, software deployments, security patches, and firmware upgrades.
- Monitor IT systems and infrastructure health and proactively resolve performance and reliability issues.
- Troubleshoot and resolve hardware, software, network, and user access issues.
- Maintain accurate IT documentation, user records, and system configurations.
- Follow IT security policies and best practices to ensure secure and reliable operations.
Requirements
- 2–3 years of experience in IT Operations, System Administration, or a related role.
- Hands-on experience with Active Directory, Microsoft Entra ID, and Microsoft 365.
- Good understanding of user access management, permissions, security groups, and IT support processes.
- Basic knowledge of Windows Server, networking, system troubleshooting, and IT security.
- Strong troubleshooting and problem-solving skills.
- Good communication and teamwork skills.
Benefits
- Hybrid Working Model
- Social and Medical Insurance
- Flexible working Environment
- Transportation
Skills Required
- 2–3 years of experience in IT Operations, System Administration, or a related role
- Hands-on experience with Active Directory
- Hands-on experience with Microsoft Entra ID
- Hands-on experience with Microsoft 365
- Understanding of user access management, permissions, security groups, and IT support processes
- Basic knowledge of Windows Server, networking, system troubleshooting, and IT security
- Strong troubleshooting and problem-solving skills
- Good communication and teamwork skills
What We Do
A dynamic solution provider, passionate about building smart, modular, comprehensive, and sustainable solutions for today’s world of business. We resolve problems, improve operations and enhance customer experience through technology as we help our clients find better, smarter ways to perform business and modernize the way they work. Since our establishment in 2014, our 400+ Skilled engineers have been strongly committed to our 100+ enterprise Customers’ satisfaction by helping them overcome their challenges and supporting their journey towards a more agile business in more than 14 Countries. Our offices are across the globe in USA, UK, UAE, KSA and Egypt. Advansys ESC is part of INTRO Group, which was founded in 1980 and currently employs more than 2,500 skilled calibers. The group encompasses a wide range of companies in several sectors, including oil and gas, construction, pharmaceutical, engineering, and trading and commercial representation. We are specialized in a wide array of premium services including Business Automation, Low-code Development, Cloud Services, Industrial Digitization, Warehouse Automation and Strategic Outsourcing. For more info: [email protected]
