We’re seeking an IT Operations Engineer to support, configure and maintain multiple systems across all of our technology stacks, including desktop environments, network infrastructure and various application platforms. Working closely with specialised teams across the firm, you will help build and maintain the infrastructure that powers our trading operations.
Technology is central to our business, and you’ll play a crucial role in responding to tech support requests, building and configuring Windows, Linux and macOS laptops, desktops and servers, supporting our Windows domain infrastructure, monitoring critical systems and helping with projects to optimise the way we work. You’ll also design, build and maintain automations with code to streamline recurring IT support tasks, reduce manual toil and improve team scalability.
Your success will depend on exceptional problem-solving abilities and interpersonal skills as you collaborate with our technically-sophisticated users. The role demands real-time troubleshooting expertise, patient listening, comfort with asking clarifying questions and the humility to acknowledge mistakes. You'll experience immediate feedback and the satisfaction of seeing your solutions directly impact our business.
This role sits within our global IT Operations group, a team of systems and end user support engineers responsible for monitoring and managing our mixed Windows, Linux and macOS environment across a worldwide physical and virtual computing landscape.
About You- Passionate about helping end users and solving technical problems
- Have strong experience administering Windows desktop and server environments in production, including Active Directory, Group Policy and related tooling
- Experienced with troubleshooting MDM for iOS, macOS and Android devices on platforms such as Omnissa Workspace ONE or Jamf
- Experienced with—or interested in—supporting and optimising platforms and tools, such as Chocolatey, Google Workspace and Bloomberg
- A strong written and verbal communicator, spanning technical documentation and day-to-day support of end users
- Having strong technical skills in scripting for Windows (especially in PowerShell) or any Linux scripting experience (in Bash or Python) is a plus
- Fluent in English
If you're a recruiting agency and want to partner with us, please reach out to [email protected].
Skills Required
- Strong experience administering Windows desktop and server environments in production, including Active Directory and Group Policy
- Experience troubleshooting MDM for iOS, macOS and Android devices on platforms such as Omnissa Workspace ONE or Jamf
- Strong written and verbal communication skills, including technical documentation and user support
- Fluency in English
- Experience with or interest in supporting and optimising platforms/tools such as Chocolatey, Google Workspace and Bloomberg
- Scripting skills for Windows (PowerShell) or Linux scripting (Bash or Python)
- Passion for helping end users and solving technical problems
Jane Street Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Jane Street and has not been reviewed or approved by Jane Street.
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Career-Linked Recognition & Rewards — Pay is considered exceptionally strong across roles, with substantial bonuses in strong years and firm-wide performance sharing. Collaboration is expected and rewarded, reinforcing a team-oriented payout model.
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Healthcare Strength — Benefits include zero-premium medical, dental, and vision coverage in the U.S., plus access to on-site or concierge primary care, physical therapy, and mental health services. This breadth and convenience signal a robust healthcare offering.
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Parental & Family Support — Paid parental leave is described as generous, with equipped nursing rooms and backup childcare cited. Family-oriented supports like fertility coverage and elder‑care backup further enhance the package.
Jane Street Insights
What We Do
Jane Street works differently. As a liquidity provider and market maker, we trade on more than 200 trading venues across 45 countries and help form the backbone of global markets. Our approach is rooted in technology and rigorous quantitative analysis, but our success is driven by our people. Our bright, beautiful offices in the heart of New York, London, Hong Kong, and Amsterdam are open and buzzing with conversation. We come from many backgrounds and encourage travel between offices to share perspectives. Some of our best ideas come from bumping into a visiting colleague at the office coffee bar. Markets move fast. Staying competitive as we’ve grown has required constant invention—of new trading strategies, technology, and processes. We’ve found this is easier when you hire humble, kind people. They tend to help each other, and prioritize teamwork over titles. We invest heavily in teaching and training. There’s a library and a classroom in every office, because deepening your understanding of something is considered real work. Guest lectures, classes, and conferences round out the intellectual exchanges that happen every day. People grow into long careers at Jane Street because there are always new and interesting problems to solve, systems to build, and theories to test. More than twenty years after our founding, it still feels like we’re just getting started.
