Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services
Job DescriptionThe IT Operations Engineer is responsible for ensuring the stability, security, scalability, and operational readiness of applications and infrastructure within an Agile and DevOps environment. This role serves as a critical bridge between Development, Infrastructure, Security, and Production Support teams, ensuring operational requirements are embedded throughout the software delivery lifecycle.
The successful candidate will drive operational excellence through automation, observability, incident prevention, and continuous improvement initiatives, helping maintain highly available and resilient production environments.
Key Responsibilities
- Ensure the stability, availability, performance, and security of production applications and infrastructure.
- Collaborate with Development, Infrastructure, Security, and Support teams to integrate operational requirements into solution design and delivery.
- Monitor and proactively improve system health, performance, and reliability through observability and automation practices.
- Support incident, problem, and change management processes, driving root cause analysis and preventive actions.
- Contribute to infrastructure automation and Infrastructure as Code (IaC) initiatives.
- Participate in deployment, release, and environment management activities within CI/CD pipelines.
- Promote operational best practices aligned with Agile, DevOps, SRE, and IT Service Management principles.
- Continuously identify opportunities to improve operational efficiency, resilience, and service quality.
- 2+ years of experience in IT Operations, DevOps, Site Reliability Engineering (SRE), Infrastructure, or related disciplines.
- Experience working in Agile and DevOps environments.
- Proven experience supporting business-critical production applications and infrastructure.
- Solid understanding of:
- IT Infrastructure Management
- IT Service Management (ITSM)
- Incident, Problem, and Change Management
- IT Risk Management
- Cybersecurity fundamentals
- Experience implementing operational monitoring, observability, and automation solutions.
- Strong analytical and problem-solving skills.
- Ability to work effectively in cross-functional and globally distributed teams.
Technical Skills
DevOps & Platform Technologies
- Docker
- Kubernetes
- OpenShift
- Helm
- GitLab
- Jenkins
- Artifactory
- SonarQube
- Ansible
- Mattermost
Monitoring & Observability
- Elastic Stack (ELK)
- Grafana
- Dynatrace
Operating Systems
- Linux
- Windows Server
Language Requirements
- English: Fluent/Professional Proficiency (Mandatory)
Nice to Have
- Experience with cloud platforms (AWS, Azure, or Google Cloud Platform).
- Knowledge of CI/CD pipeline design and management.
- Experience with scripting and automation using Shell, Python, or PowerShell.
- Familiarity with security and compliance requirements in enterprise environments.
- Exposure to high-availability and disaster recovery architectures.
Skills Required
- 2+ years of experience in IT Operations, DevOps, SRE, Infrastructure, or related disciplines
- Experience working in Agile and DevOps environments
- Proven experience supporting business-critical production applications and infrastructure
- IT Infrastructure Management knowledge
- IT Service Management (ITSM) knowledge
- Incident, Problem, and Change Management experience
- IT Risk Management knowledge
- Cybersecurity fundamentals
- Experience implementing monitoring, observability, and automation solutions
- Experience with Docker
- Experience with Kubernetes
- Experience with OpenShift
- Experience with Helm
- Experience with GitLab
- Experience with Jenkins
- Experience with Artifactory
- Experience with SonarQube
- Experience with Ansible
- Experience with Mattermost
- Experience with Elastic Stack (ELK)
- Experience with Grafana
- Experience with Dynatrace
- Experience with Linux
- Experience with Windows Server
- Strong analytical and problem-solving skills
- Ability to work effectively in cross-functional and globally distributed teams
- English Fluent/Professional Proficiency
- Experience with cloud platforms (AWS, Azure, or Google Cloud Platform)
- Knowledge of CI/CD pipeline design and management
- Scripting and automation using Shell, Python, or PowerShell
- Familiarity with security and compliance requirements in enterprise environments
- Exposure to high-availability and disaster recovery architectures
What We Do
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023. Top Employer Europe 2024
