IT Operations Coordinator

Who we are
We are GoSpooky - an incredibly fast-moving team of unconventional storytellers, social media superstars, and slam-dunking creatives. We know all things internet culture and create scroll-stopping content people actually want to share. At GoSpooky, we believe in being authentic, bold, and creative - it’s the essence of who we are. We’re looking for like-minded talent who share these values and thrive on pushing boundaries to shake up social media. We need people who aren’t afraid to experiment, think outside the box, and embrace challenges with enthusiasm. If you’re someone who spots an opportunity in the morning and brings it to life by the afternoon, we’d love to hear from you!

What we do

Guided by our ARC (Always Relevant Content) approach, we focus on crafting content that stays timely and impactful. Our team includes content creatives and strategists who collaborate closely to deliver highly relevant content for our clients. Together, they form power teams that can quickly transform trends into tailored content within 24 hours or develop long-lasting series and formats that deeply resonate with communities across various platforms. And if the insights are really strong, we build it out to impactful campaigns.

So, wanna join us?

The Action:

As an IT Operations Coordinator, you will keep things running smoothly, and make sure everyone has the tech they need to do their best work. If you love being the go-to person when something breaks (and the one who prevents it from breaking in the first place), this might be your spot.

You will be responsible for maintaining and optimizing GoSpooky’s IT infrastructure, ensuring smooth and secure daily operations. You will oversee all software, hardware, and tooling, proactively managing security, GDPR and ISO compliance, and IT-related office matters. While the initial focus will be on first-line support, we're growing and anticipate that responsibilities will expand as we develop

This role requires a hands-on, solution-oriented approach to support Spookies effectively while continuously improving IT processes.

You will work 32 hours per week, primarily on-site in Amsterdam.

As an IT Operations Coordinator:

You will be the tech backbone of GoSpooky—keeping our IT infrastructure secure, efficient, and always improving (preventing interference or downtime). 

The responsibilities will diversify, from hands-on first-line support to giving advice about IT contracts. Tasks will include:

• Manage all our software, hardware, and tools (think: Google Workspace, Slack, Productive, Bamboo, and more)
• Help onboard new Spookies and make sure they're set up for success from day one
• Stay on top of security, implementing GDPR and ISO compliance (we know, not the most glamorous part, but super important!)
• Advise on new tech purchases and keep our asset registration on point
• Handle IT-related office stuff—desk setups, facility needs, you name it
• Work with vendors and external parties when needed
• Spot opportunities to make our systems better, faster, and more secure.

You are someone who:

• Has a HBO degree in IT and 2-6 years of hands-on experience in a similar role
• Knows your way around Mac and Google products like the back of your hand
• Is fluent in both English and Dutch
• Is proactive, you see problems before they happen
• Can work solo but love jumping in to help the team when they need support
• Finds security and efficiency their jam
• Is service minded and focused on helping others.
  

Nice to haves:

• Experience with facility management or the media industry
• An eye for innovation and making things work smarter, not harder.
  

What's in it for you?

• Bright office in Amsterdam with a great work vibe
• Pension plan where you contribute a percentage of your salary
• Unlimited mental health support through OpenUp (Learn more)
• Phone allowance of up to €25/month 
• Commuting allowance
• Healthy communal lunches to keep you fueled
• Flexible holiday policy for a proper recharge
• MacBook for peak productivity
• Gift card & birthday wishes every year
• Fun events to connect, recharge, and bond as a team
• Dutch classes for international team members
• Training opportunities to develop your skills and grow with us.
  

Apply for this job!

So, do you want to join our team? We’d love to hear from you!
Please note: A valid EU work permit is required for this role.

GoSpooky is an equal-opportunity employer. We welcome candidates of all identities and backgrounds and make our hiring decisions based on objective measures. We believe a diverse team is crucial to our collective success and value an inclusive culture where everyone can bring their unique selves to work.