The Role
Manage employee onboarding and offboarding, Microsoft 365 and Entra ID administration, IAM controls, Windows and macOS endpoint management, SaaS applications, IT support, workflow automation, networking, documentation, and security compliance. The role also handles IT asset inventory, procurement support, onboarding kits, vendor coordination, facilities, office supplies, and general administration.
Summary Generated by Built In
IT Operations & Admin Executive
Location: Coimbatore · Experience: 2–4 years
Role Overview
We're looking for an IT Operations & Admin Executive to manage user lifecycle,
identity & access, endpoints, and day-to-day IT operations across Microsoft 365 and SaaS tools — while also owning general office administration. The role is central to secure access, smooth IT operations, and a strong end-user experience.
Key Responsibilities
IT Operations
- Manage onboarding and offboarding across Microsoft 365 and SaaS tools
- Administer Microsoft Entra ID (MFA, RBAC, SSO, Conditional Access)
- Handle Windows & macOS device management using MDM tools (Intune/Jamf)
- Provide L1/L2 IT support for hardware, software, and access issues
- Manage SaaS applications, SSO integrations, and license optimization
- Automate workflows using Power Automate / PowerShell / scripting
- Ensure security, compliance, and zero access leakage
- Support basic network operations (Wi-Fi, VPN, connectivity)
- Maintain IT documentation, SOPs, and access records
Admin Support
- Maintain IT & office asset inventory; support procurement and periodic audits
- Handle onboarding kit logistics for new hires (laptops, welcome kits, ID cards, etc.)
- Support Konfirmity compliance checks
- Manage day-to-day office administration — vendor coordination, facilities, supplies
Requirements
- 2–4 years of experience in IT Operations / IT Administration
- Strong hands-on experience with Microsoft 365 & Entra ID
- Solid understanding of IAM concepts (SSO, MFA, RBAC)
- Experience managing Windows & Mac environments
- Familiarity with SaaS tools, endpoint management, and MDM solutions
- Basic scripting knowledge (PowerShell or similar)
- Understanding of networking fundamentals
- Comfortable balancing hands-on technical work with day-to-day admin/office support
Good to Have
- Microsoft 365 / Intune certification (e.g., MD-102)
- Exposure to ITIL or structured ticketing practices
What We're Looking For
- Strong ownership and attention to detail
- Problem-solving mindset with a bias toward automation
- Ability to manage both IT operations and end-user/admin support
- Good communication and collaboration skills
Skills Required
- 2-4 years of experience in IT Operations or IT Administration
- Strong hands-on experience with Microsoft 365 and Microsoft Entra ID
- Solid understanding of IAM concepts, including SSO, MFA, and RBAC
- Experience managing Windows and Mac environments
- Familiarity with SaaS tools, endpoint management, and MDM solutions
- Basic scripting knowledge, such as PowerShell or similar
- Understanding of networking fundamentals
- Ability to balance hands-on technical work with IT administration and office support
- Microsoft 365 or Intune certification, such as MD-102
- Exposure to ITIL or structured ticketing practices
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The Company
What We Do
Neuralgo.ai is an enterprise AI and data-science company building LLM-powered platforms that help users move from business problem statements to machine-learning solutions. Its offerings span data engineering, MLOps, and LLM applications, providing productized outcomes across the machine-learning lifecycle. The company’s mission is to democratize data science with AI and help organizations accelerate their machine-learning initiatives.
