UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.
We are currently recruiting for an IT Network Specialist to sit within the EU team, based in our London office. You will be reporting into the IT Infrastructure Manager, working closely with internal departments and external suppliers at an EU level.
This is an opportunity for someone with hands-on network engineering and support experience who enjoys working in a fast-paced, multi-site retail environment. You'll play a key role in supporting, maintaining, and enhancing the network infrastructure that connects UNIQLO's stores and offices across Europe, combining day-to-day operational support with exciting network projects while collaborating with international teams and vendors.
What you will be responsible for is supporting and optimising the network environment that underpins UNIQLO's stores and offices across Europe. You will manage network operations, monitor performance, troubleshoot complex connectivity issues, maintain network security, and work closely with internal teams and external vendors to deliver reliable and scalable network services. Alongside day-to-day support, you will contribute to network projects, new store openings, WAN and wireless deployments, and continuous improvements that enable our business to grow and operate efficiently.
Skills, Experience and Attributes:
- 3+ years' experience in a Network Engineer, Network Support, or IT Networking role, with strong hands-on troubleshooting capabilities.
- Strong knowledge of networking technologies including LAN, WAN, VPN, DHCP, DNS, TCP/IP, routing, switching, and wireless networking.
- Experience supporting and configuring Cisco networking technologies, including switches, routers, and firewalls.
- Experience monitoring, maintaining, and troubleshooting enterprise network environments across multiple locations.
- Knowledge of network security principles, including firewall management, access controls, and secure remote connectivity.
- Experience supporting cloud networking solutions, particularly within AWS environments.
- Proven experience delivering network projects, network refreshes, and new store or office deployments.
- Strong stakeholder management skills, with the ability to build relationships across business functions and third-party suppliers.
- Excellent communication skills, with the ability to support, train, and coach end users and first-line support teams.
- Highly organised with strong prioritisation skills and a proactive, solution-focused approach.
- Comfortable working independently while collaborating effectively within a global team environment.
- Fluent English communication skills and willingness to travel across Europe as required.
What we offer
- 26 days holiday + 8 bank holiday
- 30% staff Discount
- Employee Assistance Programme
- Private Pension Scheme
- Performance-based bonus scheme
- Hybrid working model: 2 days remote, 3 days office-based
- Social events throughout the year
- Seasonal sample sales
- Volunteer Day – twice a year
- Prime location near Piccadilly and Oxford Street stations with easy access to shops, restaurants...
Commitment to Inclusion and Data Protection
UNIQLO is an inclusive employer and welcomes applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics. We are committed to safeguarding your privacy and personal information; please refer to our privacy policy for details on our recruitment process.
Recruitment Security Notice
All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the HeyJobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the recruitment process from misuse.
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Skills Required
- At least 3 years of experience in network engineering, network support, or IT networking.
- Hands-on network troubleshooting experience.
- Strong knowledge of LAN, WAN, VPN, DHCP, DNS, TCP/IP, routing, switching, and wireless networking.
- Experience configuring and supporting Cisco switches, routers, and firewalls.
- Experience monitoring, maintaining, and troubleshooting enterprise networks across multiple locations.
- Knowledge of network security, firewall management, access controls, and secure remote connectivity.
- Experience supporting cloud networking solutions, particularly AWS.
- Experience delivering network projects, network refreshes, and new store or office deployments.
- Strong stakeholder management and supplier relationship skills.
- Excellent communication skills, including supporting, training, and coaching end users and first-line support teams.
- Strong organization, prioritization, and proactive problem-solving skills.
- Ability to work independently and collaboratively within a global team.
- Fluent English communication skills.
- Willingness to travel across Europe as required.
What We Do
About UNIQLO LifeWear Apparel that comes from the Japanese values of simplicity, quality, and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. About UNIQLO and Fast Retailing UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. With global sales of approximately 2.77 trillion yen for the 2023 fiscal year ending August 31, 2023 (US $18.92 billion, calculated in yen using the end of August 2023 rate of $1 = 146.2 yen), Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,400 UNIQLO stores across the world, including Japan, Asia, Europe, and North America. The total number of stores across Fast Retailing's brands is now close to 3,600
