Description:
Digitain is looking for an IT Monitoring Specialist, who will join the IT Operations Unit. The ideal candidate should monitor and administrate production systems daily and respond immediately to security or usability concerns. As well as assist all teams and provide high-level production support, coordinate with IT, development and ensure effective services for reaching reliability of all systems.
The job is shift based and includes morning, evening and night shifts (is a must).
Responsibilities:
- Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
- Automate daily routines production monitoring tasks
- Develop and produce production services guides
- Prioritize workload, providing timely and accurate resolutions
- Setup internal and external monitoring for production system
Requirements:
- At least one-year professional experience in IT Monitoring
- Experience in iGaming sphere will be considered as a plus
- Knowledge of Windows and Linux OS
- Knowledge of Virtualization (ESXI, Hyper-V) will be considered as a plus
- Knowledge of web servers such as IIS, Apache or Nginx
- Knowledge of Monitoring systems (Zabbix, Prometheus, Grafana, ELK)
- Knowledge of Docker and Kubernetes containerized system will be considered as a plus
- Knowledge one of scripting languages, PowerShell, Bash, Python will be considered as a plus
- Fast reaction
- Prioritization and multi-tasking
- Team player
- Time management
- Written and verbal communication skills
Skills Required
- At least one year of professional experience in IT monitoring
- Experience in the iGaming sphere
- Knowledge of Windows and Linux operating systems
- Knowledge of virtualization technologies including ESXi and Hyper-V
- Knowledge of web servers such as IIS, Apache, or Nginx
- Knowledge of monitoring systems including Zabbix, Prometheus, Grafana, or ELK
- Knowledge of Docker and Kubernetes containerized systems
- Knowledge of at least one scripting language: PowerShell, Bash, or Python
- Fast reaction and incident responsiveness
- Prioritization and multitasking skills
- Teamwork skills
- Time management skills
- Written and verbal communication skills
- Availability for morning, evening, and night shifts
What We Do
Digitain is an industry-leading iGaming software provider with cutting-edge solutions, catering to the online, mobile, and land-based sectors. With a proven track record of excellence, we offer our partners a world-class Sportsbook, the most reputable, trustworthy and feature-rich iGaming Platform, a comprehensive payment gateway - Paydrom, Virtual Sports, and more. Whether our partners prefer a Turnkey solution or seamless API integration, our comprehensive offerings empower them to deliver exceptional experiences to their customers. At Digitain, we prioritize innovation, superior technology, and agile development methodologies. We are committed to delivering creative, cost-effective, and customized solutions that precisely meet the unique needs of our partners. Our industry recognition includes prestigious awards from International Gaming Awards, SiGMA Awards, SBC Awards, EGR B2B Awards, and much more. Digitain (MT) Limited, is a company registered in Malta with registration number C 87254 and having its registered address at Dragonara Business Centre, 5th floor, Dragonara Road, SAINT JULIANS, STJ3141 Malta. Digitain (MT) Limited is licensed and regulated by the Malta Gaming Authority under a Critical gaming supply license MGA/B2B/592/2018 Issued on the 29th of January 2020. 18+ | https://www.begambleaware.org/ | Please Gamble Responsibly
