IT Monitoring Architect

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as an IT Monitoring Architect. Responsibilities include supporting application development teams and support teams with their monitoring, alerting, and triaging needs. The position requires:

• Analyzing, designing, and optimizing SEIM architecture to ensure scalable, high-performance monitoring systems.
• Defining and implementing best practices for Splunk development, configuration, and platform operations, ensuring consistency across the organization.
• Serving as the primary Entitlement Contact our SEIM product, managing vendor relationships, submitting support cases, and coordinating feature requests, upgrades, and product roadmaps.
• Leading monitoring system design reviews, directing the analysis, design, and implementation phases, and ensuring alignment with business, security, and operational objectives.
• Developing and customizing SEIM product apps, dashboards, and advanced visualizations, integrating external systems, and optimizing performance to meet operational and business needs.
• Providing operational oversight of our SEIM platform maintenance, including syslog ingestion, code releases, server and application layer patching, and user support.
• Collaborating with internal teams, affiliates, and external partners to align priorities, address advanced networking requirements, and secure seamless integrations across cloud and on-prem environments.
• Driving cross-departmental initiatives to reduce silos, enhance collaboration, and advance the organization’s monitoring maturity.
• Leading initiatives to improve security and compliance within monitoring systems, including evaluating role-based access controls (RBAC), data governance practices, and certificate/SSL management for secure forwarding.
• Collaborating closely with the IT Monitoring team and the broader Monitoring Community to foster alignment, share knowledge, and promote the adoption of best practices across the organization.
• Maintaining a state-of-the-art awareness of monitoring systems, tools, and data processing techniques, ensuring the organization remains current with emerging technologies.

Desired Skills and Experience

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Business Information Systems, Information Systems, or Management Information Systems or a similar major is preferred. Candidates without a four-year degree, but with several years of relevant experience, may also be considered.
• Advanced knowledge of Splunk architecture, back-end design, and platform optimization for distributed environments. Proficiency in managing Splunk configuration files and operational workflows.
• Experience with Security Information and Event Management (SIEM) principles, particularly in monitoring, detection, and response, to align monitoring with security objectives.
• Skilled in systems administration (Windows or *nix), networking fundamentals, and tools like PuTTY, WinSCP, RDP, SSH, SAMB, CIFS, and NFS shares.
• Familiarity with advanced network configurations, including network tunneling, cloud-to-on-prem integrations, F5 Load Balancing, and Splunk certificate/SSL management for secured forwarding.
• Strong scripting abilities (Python or similar) and understanding of compliance-related practices such as role-based access control (RBAC) and secure data governance.
• Hands-on experience with web design basics, CI/CD pipelines (Jenkins), source control tools (Bitbucket/Sourcetree), and automation techniques to streamline monitoring operations.
• Demonstrated ability to organize and plan project assignments, lead cross-functional initiatives, and align monitoring goals with business needs while managing deliverables and timelines effectively.
• Excellent communication skills for engaging both in-person and virtual teams.
• A commitment to working closely with other teams and divisions to foster alignment, share insights, and promote the adoption of best practices throughout the organization.

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.