IT Manager

Job Title: IT Manager, Compliance & Security.

About Stay22

At Stay22, we’re on a mission to revolutionize the travel media industry. Using cutting-edge AI-powered solutions, we empower travel media companies and content creators to unlock fresh revenue streams and seamlessly monetize their platforms. With us, you’re not just enhancing your income—you’re elevating travel experiences for your audience. Join our vibrant team and be part of a journey that’s making travel media more rewarding for everyone.

Job Summary

The IT Security and Compliance Manager ensures the security, compliance, and efficient operation of Stay22's IT infrastructure. This role involves implementing security measures, ensuring regulatory compliance, managing IT assets, and providing technical support. The manager plays a pivotal role in aligning IT strategies with Stay22's business objectives and compliance requirements.

Key Responsibilities

Security and Risk Management:

• Implement and manage security measures like firewalls, intrusion detection systems, encryption, and access controls.
• Conduct regular security audits, risk assessments, penetration tests, and vulnerability scans.
• Develop and enforce security policies and procedures aligned with industry best practices (e.g., ISO 27001, NIST).
• Lead incident response efforts and coordinate corrective actions.
• Provide security awareness training to employees.
• Stay updated on emerging security threats and recommend proactive measures.

Compliance and Governance:

• Ensure compliance with data security and privacy regulations (e.g., QCLAW25, GDPR, CCPA, PIPEDA) and industry standards (e.g., SOC 2, ISO 27001).
• Develop and maintain data protection policies, embedding privacy by design principles.
• Coordinate internal and external compliance audits.
• Collaborate with teams to integrate data privacy compliance into business processes and product development.
• Manage data subject access requests and ensure lawful data processing.
• Maintain documentation required for compliance, including policies and audit records.
• Conduct regular compliance assessments and address any gaps.

IT Infrastructure Management:

• Oversee installation, configuration, and maintenance of workstations, network devices, servers, Audio/Video equipment, and software.
• Manage the IT asset lifecycle, including procurement and inventory tracking.
• Ensure effective IT onboarding and offboarding processes.
• Monitor system performance and implement improvements.
• Collaborate with vendors for secure and cost-effective IT solutions.
• Implement and maintain disaster recovery and business continuity plans.

Technical Support and Collaboration:

• Provide advanced technical support and troubleshoot complex IT issues.
• Work with other departments to integrate new technologies and optimize systems.
• Develop and maintain technical documentation.
• Mentor junior IT staff and promote knowledge sharing.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 4+ years of experience in IT security, compliance, and infrastructure management.
• Certifications like CISSP, CISA, CISM, or data protection certifications (e.g., CIPP/E, CIPM).
• In-depth knowledge of cybersecurity principles and compliance frameworks (e.g., ISO 27001, SOC 2, NIST).
• Strong understanding of data privacy regulations (e.g., GDPR, CCPA) and experience with compliance programs.
• Proficiency with operating systems (macOS, Linux, Windows(optional)), network protocols, and security tools.
• Experience with cloud platforms (e.g., AWS, GCP) and virtualization technologies.
• Excellent problem-solving skills and ability to manage complex technical challenges.
• Strong communication skills and ability to interact with all organizational levels.
• Ability to manage multiple projects and meet deadlines.
• Detail-oriented with a commitment to accuracy and integrity.

Why join Stay22?

• Support Travel Creators: Be part of a team that empowers travel creators to explore the world by increasing their passive income potential. 
• Empower Your Growth: We hire champions and give them the opportunity to excel, skipping levels and honing their superpowers.
• Lead with Impact: We empower our team members to take charge and make a real impact in the Stay22 universe.
• Location, Location, Location: Enjoy our bright and vibrant office in the heart of Montreal’s Plateau Mont-Royal, surrounded by the best shops and restaurants.
• Be Yourself: Embrace a come-as-you-are dress code and a flexible work schedule.
• Comprehensive Benefits: We offer health & dental benefits, retirement plans, learning & development opportunities, and social & team-building activities, including exciting retreats.

(Stay22 is an equal opportunity employer. All qualified applicants are given consideration. If you have a disability or particular need that requires accommodation, please contact us at careers at stay22.com)