IT Manager

Reports To: Chief Operating Officer

Job Overview
The IT Manager will be responsible for managing all aspects of Information Technology for the Bank in accordance with Bank policies, operating procedures, audit requirements, Information Security requirements and all other federal regulations. This role will provide effective leadership in the delivery of technology – enabling solutions to achieve the business strategies of the Bank. This role will be responsible to ensure system controls are in place to protect technology assets, intellectual property, and regulated data as well as maintaining appropriate balance between data protection and innovation. Responsible for all information technology security, infrastructure, network administration and telecommunication functions.

Responsibilities
• Responsible for complying with all applicable banking laws and regulations.
• Responsible for complying with all aspects of the Bank Secrecy Act, Anti-Money Laundering regulations and the Office of Foreign Asset Control regulations.
• Collaborates effectively with various departments to evaluate current systems as well as implementing technology advancements specific to lines of business, thus driving efficiency.
• Coordinates risk management efforts to protect the confidentiality, integrity, and availability of information assets and mitigate risk to the Bank, including business continuity and disaster recovery efforts.
• Manages outsourced vendor responsible for monitoring fire walls and intrusion prevention systems.
• Provides direction regarding prioritization of IT projects and technical support to Bank departments; assures compliance with timeliness.
• Works with the Information Security Officer to manage and promote a strong information security program. This includes executing action plans on results of Security Penetration Testing.
• Responsible to ensure that workstations are properly set up for new employees, ensure that server administration tasks are completed, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
• Responsible for maintenance of internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, LANs, WANs and network segments.
• Responsible for ensuring upgrades and maintenance is performed without deterring others from completing their work.

Requirements
• Bachelor’s degree in IT or business preferred, or equivalent work experience.
• Five to eight years of senior-level financial institution management experience.
• Strong problem-solving skills.
• Strong presentation and verbal communication skills.
• Ability to communicate effectively at all levels.
• Strong organizational, planning and analytical skills.
• Collaborative mind-set with strong people skills.

Technical Skills
• Should possess a thorough understanding of networking, including thorough knowledge of system and cyber security, system administration, network design of LAN/WAN, Internet Protocol (IP) addressing and routing protocols.
• Proficiency with Microsoft Office suite of programs (Excel, PowerPoint, Word) and Microsoft Visio.

Other Duties
Please note this job description is not a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Activities, duties, and responsibilities may change at any time with or without notice.